Certified Travel Agent

Sweet Carolina Travels; Monterrey; Remote; MXN 180,000 - 240,000; Full time

Benefits offered by this job

Remote work

Flexible hours

Supplier access

Ongoing training

Mentorship & support

Job summary

Sweet Carolina Travels is looking for a driven Certified Travel Agent to join our remote team, delivering expert travel advice and customized vacation packages across major suppliers. You’ll build itineraries, maintain client records, and provide high-touch service from anywhere with internet access.

No prior travel experience is required; we offer ongoing training, 24/7 access to certifications, a flexible schedule, mentorship, and a supportive community to help you scale quickly.

Qualifications

• 18+ years old
• Reliable internet connection
• Training provided — no prior travel experience required

Responsibilities

• Provide expert travel recommendations rooted in industry standards and long-standing best practices.
• Build customized vacation packages for clients across major suppliers like Disney, Universal, all-inclusive resorts, cruises, international destinations, and more.
• Deliver high-touch customer service through strong communication, follow-through, and relationship-building.
• Stay current on supplier trainings, promotions, and industry trends to serve clients with excellence.
• Maintain accurate client records, booking details, and itineraries.
• Collaborate with a supportive team while owning your workflow and schedule.

Skills

Digital savvy

Time management

Self-motivation

Proactive communication

Job description

We’re looking to onboard a driven, people-centric Certified Travel Agent who’s ready to plug into a proven business model while bringing fresh energy to a timeless industry. If you’re passionate about travel, love helping others, and want a career path that respects tradition while embracing innovation, this role could be your next big move.

What You’ll Do (Core Responsibilities)

• Provide expert travel recommendations rooted in industry standards and long-standing best practices.
• Build customized vacation packages for clients across major suppliers like Disney, Universal, all-inclusive resorts, cruises, international destinations, and more.
• Deliver high-touch customer service through strong communication, follow-through, and relationship-building.
• Stay current on supplier trainings, promotions, and industry trends to serve clients with excellence.
• Maintain accurate client records, booking details, and itineraries.
• Collaborate with a supportive team while owning your workflow and schedule.

What We Offer

• 100% remote structure – work from home, work from your favorite café, or work while traveling.
• Flexible hours – you run your schedule like a true professional.
• Full access to 158+ travel suppliers worldwide.
• Ongoing training and certifications available almost 24/7.
• Community support, mentorship, and proven systems to help you scale fast.

Ideal Candidate
We’re leaning into someone who brings heart, hustle, and a respect for the craft.
You’ll thrive if you:

• Are digitally savvy and comfortable working online.
• Value structure, consistency, and clear processes.
• Can manage your time like a pro and stay self-motivated.
• Communicate in a positive, proactive, solution-driven way.
• Are excited to learn, grow, and plug into a winning team culture.
• Must be 18+
• Reliable internet connection
• Training provided — no prior travel experience required