Central Operations Project Intern (TikTok Shop - MX Operation) - 2027 Start

TikTok Inc.; Ciudad de México; On-site; MXN 89,000 - 156,000; Full time

Job summary

TikTok LATAM Operations is seeking a data-driven intern to support seller onboarding, creator ecosystem development, and campaign operations across Mexico and Brazil. You will pull data from dashboards, build weekly reports, and help optimize processes in a fast-paced team.

You will collaborate with product, marketing, and operations, contributing to content- and commerce-focused initiatives while learning how scale the Creator Management and analytics workflows operate within a leading global

Qualifications

• Currently in your penultimate year pursuing a bachelor's degree.
• Data-driven mindset with structured thinking and strong attention to detail.
• Experience with spreadsheets (Google Sheets / Excel) including pivot tables, formulas, and charts.
• Good interpersonal and communication skills, with the ability to collaborate effectively across cross-functional teams.
• Strong ownership, result-driven, and able to adapt to the flexible working cadence of the team.
• Self-motivated, well-organized, and able to work independently with moderate guidance.
• Able to commit to at least a 6-month internship period.

Responsibilities

• Support the Creator Management team to drive platform growth and achieve multiple targets, including top creators, campaigns, product selection, and content scenarios.
• Pull data from internal BI dashboards and build weekly performance reports covering creator growth, campaign tracking, and category-level trends.
• Monitor creator performance week-over-week and build Month-to-Date and 30-Day projections to flag at-risk creators early; support day-to-day operations including rankings, campaign alerts, product recommendations, and event communication.
• Configure and operate trackers and automation platforms to streamline team workflows; identify manual tasks and implement automated solutions.
• Coordinate cross-functional teams and back-end support partners to ensure smooth project execution and continuous process optimization.

Skills

Data-driven mindset

Spreadsheets (Sheets/Excel)

Interpersonal communication

Ownership & accountability

Self-motivation & organization

Ability to work independently

Education

Bachelor's degree (penultimate year)

Tools

BI dashboards (Tableau/Looker/Power BI)

Workflow automation tools

Job description

Responsibilities

The LATAM Operations team drives TikTok Shop's business in Latin America, operating across markets including Mexico and Brazil. We handle full-cycle seller onboarding, brand incubation and acceleration, creator ecosystem development, campaign execution, cross-border operational capability building, and end-to-end buyer experience.

Responsibilities

The LATAM Operations team drives TikTok Shop's business in Latin America, operating across markets including Mexico and Brazil. We handle full-cycle seller onboarding, brand incubation and acceleration, creator ecosystem development, campaign execution, cross-border operational capability building, and end-to-end buyer experience.

We are organized into vertical Category Management teams covering brand expansion, localized category operations, and merchant lifecycle growth, alongside centralized functions for creator operations, campaign operations, project management, and agency partnerships. Working closely with product, commercial, logistics, and governance teams, we tailor local strategies for merchants ranging from emerging local sellers to international brands.

You will help build content commerce models designed for Latin American consumption patterns, shaping the experience for sellers, creators, and buyers across the region.

The Creator Management team is responsible for building and scaling the creator ecosystem that powers commerce on the platform. As an intern, you will be at the center of our data operations — pulling data from dashboards, building reports, and tracking performance to ensure the team can make fast, informed decisions. Beyond data, you will collaborate cross-functionally with product, marketing, and operations teams, helping to shape the processes that keep our creator ecosystem running. This is a high-impact role for someone who is data-driven, tool-savvy, and eager to learn how commerce operations work at scale.

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

Successful candidates must be able to commit to at least 3 months long internship period.

• upport the Creator Management team to drive platform growth and achieve multiple targets, including but not limited to top creators, campaigns, product selection, and content scenarios.
• Pull data from internal BI dashboards and build weekly performance reports covering creator growth, campaign tracking, and category-level trends.
• Monitor creator performance week-over-week and build Month-to-Date and 30-Day projections to flag at-risk creators early; support day-to-day operations including rankings, campaign alerts, product recommendations, and event communication.
• Configure and operate trackers and automation platforms to streamline team workflows; Identify manual tasks and implement automated solutions.
• Coordinate cross-functional teams and back-end support partners to ensure smooth project execution and continuous process optimization.

Qualifications

Minimum Qualifications

• Currently in your penultimate year pursuing a bachelor's degree.
• Data-driven mindset with structured thinking and strong attention to detail.
• Experience with spreadsheets (Google Sheets / Excel) including pivot tables, formulas, and charts.
• Good interpersonal and communication skills, with the ability to collaborate effectively across cross-functional teams.
• Strong ownership, result-driven, and able to adapt to the flexible working cadence of the team.
• Self-motivated, well-organized, and able to work independently with moderate guidance.
• Able to commit to at least a 6-month internship period.

Preferred Qualifications

• Familiarity with BI dashboards (e.g., Tableau, Looker, Power BI) or similar reporting platforms.
• Experience with workflow automation tools.
• Familiarity with short video, live stream, and content-based e-commerce platform in the local market.
• Internship experience at large e-commerce platforms or leading Internet companies is a plus.

Job Information

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request