Campaign Coordinator

PepsiCo; Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading global food and beverage company in Mexico City is seeking a Campaign Coordinator to ensure Customer Relationship Management and loyalty campaigns are effectively executed. The ideal candidate will have over five years of experience in campaign management, exceptional organizational skills, and the ability to coordinate across multiple teams. This role offers opportunities for personal and professional growth, as well as a supportive work environment.

Servicios

Opportunities for learning and development

Financial wellness programs

Flexible working hours

Recognition programs

Formación

• Five or more years of experience in customer relationship management campaign management.
• Proven ability to manage a high volume of campaigns.
• Hands-on experience with campaign management platforms.

Responsabilidades

• Own the end-to-end campaign intake process.
• Coordinate workflows across multiple teams.
• Track progress and manage delivery milestones.

Conocimientos

Customer relationship management

Project coordination

Digital marketing operations

Salesforce Marketing Cloud

Attention to detail

Written communication

Stakeholder management

Process improvement

Herramientas

Salesforce Marketing Cloud

Customer data platforms

Descripción del empleo

Overview

We Are PepsiCo
Join PepsiCo and Dare for Better! We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place.

Being part of PepsiCo means being part of one of the largest food and beverage companies in the world, with our iconic brands consumed more than a billion times a day in more than 200 countries.

Our product portfolio, which includes 22 of the world's most iconic brands, such as Sabritas, Gamesa, Quaker, Pepsi, Gatorade and Sonrics, has been a part of Mexican homes for more than 116 years.

A career at PepsiCo means working in a culture where all people are welcome. Here, you can dare to be you. No matter who you are, where you're from, or who you love, you can always influence the people around you and make a positive impact in the world.

Know more: PepsiCoJobs

Join PepsiCo, dare for better.

Responsibilities

The Opportunity

The Campaign Coordinator is a vital member of the Direct Marketing team, responsible for ensuring Customer Relationship Management and loyalty campaigns are delivered on time, fully prepared, and aligned with strategic objectives. Acting as the internal project manager, you will coordinate timelines, deliverables, and approvals across multiple workstreams—including brand, legal, content, analytics, and activation.

This role requires excellent organizational skills, a solid understanding of CRM campaign workflows, and the ability to orchestrate cross-functional inputs to bring campaigns to life in platforms such as Salesforce Marketing Cloud—without performing technical execution yourself.

Your Impact

• Own the end-to-end campaign intake process and operational calendar for assigned brands or markets.
• Coordinate workflows across creative, content, legal, analytics, and activation teams to ensure smooth campaign execution.
• Track progress, manage delivery milestones, and proactively escalate potential blockers.
• Ensure accurate and timely handoffs to the platform activation team.
• Review and validate campaign briefs for completeness and alignment with CRM strategy and channel logic.
• Adjust campaign setup or journey parameters to maintain feasibility while staying aligned with strategic goals.
• Maintain clear documentation of requirements, approvals, and stakeholder feedback.
• Support process improvement by documenting learnings and recommending optimizations to coordination workflows.

Qualifications

Who Are We Looking For?

• Five or more years of experience in customer relationship management campaign management, project coordination, or digital marketing operations.
• Proven ability to manage a high volume of campaigns with complex approval processes and workflows.
• Hands-on experience with campaign management platforms such as Salesforce Marketing Cloud, customer data platforms, or similar tools.
• Exceptional attention to detail and strong organizational skills, with the ability to meet tight deadlines and coordinate across multiple stakeholders.
• Excellent written communication skills combined with the ability to manage stakeholders and handle multiple tasks simultaneously.
• Collaborative approach to working with creative teams, content teams, analytics teams, and legal review processes.
• Knowledge of customer relationship management strategies including calendar planning, loyalty programs, and audience-based campaign design.
• Process-driven mindset with experience using enterprise workflow tools, maintaining documentation, and driving operational efficiency through continuous improvement.

If this is an opportunity that interests you, we encourage you to apply even if you do not meet 100% of the requirements.

What can you expect from us:

• Opportunities to learn and develop every day through a wide range of programs.
• Internal digital platforms that promote self-learning.
• Development programs according to Leadership skills.
• Specialized training according to the role.
• Learning experiences with internal and external providers.
• We love to celebrate success, which is why we have recognition programs for seniority, behavior, leadership, moments of life, among others.
• Financial wellness programs that will help you reach your goals in all stages of life.
• A flexibility program that will allow you to balance your personal and work life, adapting your working day to your lifestyle.
• And because your family is also important to us, they can also enjoy benefits such as our Wellness Line, thousands of Agreements and Discounts, Scholarship programs for your children, Aid Plans for different moments of life, among others.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disablity status. We respect and value diversity as a work force and innovation for the organization.