Business Manager Premium Channel

General Motors; Ciudad de México; Presencial; MXN 810,000 - 1,081,000; Jornada completa

Descripción de la vacante

A global automotive company in Ciudad de México is seeking a candidate for a sales manager position. This role requires managing relationships between dealerships and the company while ensuring sales objectives and customer satisfaction are met. Ideal candidates should have a Bachelor's in Industrial Engineering or Business, at least 3 years of dealer experience, and proficiency in English. The position involves travel and a strong adherence to GM's commitment to diversity and inclusion.

Formación

• Minimum 3 years of experience with dealers.
• Proficient in English for communication.
• Experience as a Manager or District Sales Manager.

Responsabilidades

• Act as a liaison between GM, dealerships, or IAM stores.
• Facilitate mentoring and consulting for sales objectives.
• Track Customer Satisfaction Index and address deficiencies.
• Assist in product launches for marketing and advertising.
• Build and manage relationships with dealerships.
• Monitor personnel training and compliance with GM objectives.
• Assist with inventory management and balancing.
• Analyze dealer sales and local market for revenue opportunities.
• Increase sales of GM vehicles and parts.
• Assist with customer problem resolution.

Conocimientos

Working under pressure

Dealing with ambiguity

Teamwork

Tolerance to frustration

Educación

Industrial Engineering or Business Bachelor

Descripción del empleo

Key Requirements

• Industrial Engineering, Bachelor in Business or related experience
• English language proficiency. This role requires communications conducted in English
• Manager or District sales manager experience
• 3+ of experience with dealers
• Availability to travel

Skills

• Working under pressure
• Dealing with ambiguity
• Teamwork
• Tolerance to frustration

Activities

• Act as a liaison between GM, it's dealerships, or IAM stores
• Facilitating mentoring and consulting to ensure monthly / yearly sales and service objectives are met
• Track dealership Customer Satisfaction Index (CSI) or other customer feedback resources to identify and address deficiencies or opportunities
• Assist in product launches to ensure streamlined marketing and advertising between dealer, IAMs and GM
• Build and manage relationships
• Monitor personnel training and ensure compliance with GM requirements/objectives
• Assist with inventory management, including vehicle and or parts ordering and inventory balancing
• Analyze dealer sales, local market, and competition to identify revenue opportunities
• Increase sales of GM vehicles and parts to its customers
• Assist in customer problem resolution
• Performs other related duties as assigned

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We respect and value what each individual contribution to our team, including their origin, education, sex, race, ethnic group, sexual orientation, gender expression and / or identity, religious context, age, generation, and disability. We believe that our ability to meet the needs and expectations of an increasingly diverse and global customer base is closely linked to the diversity and inclusion that we experience within General Motors.

If you need a reasonable accommodation to assist with your employment, please mention it to the recruiter

This position requires the ability to legally operate a motor vehicle on a regular basis. A company Vehicle will be provided for this role with successful completion of a Motor Vehicle Report review.