Business Analyst

Loreal; Ciudad de México; On-site; MXN 420,000 - 620,000; Full time

Job summary

L’Oréal is seeking a Commercial Business Analyst for the Professional Products Division in Mexico City to translate commercial data into actionable insights and accelerate revenue growth across its professional haircare brands.

You will build dashboards, analyze salon and retail performance, and partner with sales, finance, and supply chain to optimize forecasts, trade spend, and inventory health while communicating insights in both English and Spanish.

Qualifications

• Ability to translate raw data into actionable business insights.
• Strong understanding of sales KPIs, gross margin, and promotional ROI.
• Experience presenting data stories to leads and cross-functional teams.

Responsibilities

• Build, automate, and maintain dashboards in Power BI and Excel.
• Analyse salon and retail performance, segments, and promotional ROI.
• Collaborate with commercial, finance, and supply chain teams.
• Identify distribution opportunities and pricing trends across networks.
• Deliver data-driven recommendations during commercial reviews.

Skills

Data analytics

Data visualization

Commercial acumen

Problem solving

Cross-functional collaboration

Bilingual EN/ES

Tools

Power BI

Excel

Job description

Commercial Business Analyst - Professional Products Division (PPD)

Hello, we're L'Oréal. We're not just building brands, we're shaping how the world experiences beauty (and it takes a lot of cool jobs to do it).

Intrigued? Keep reading, this might be the opportunity you've been searching for.

A Day in the Life

You translate commercial, salon, and retail data into actionable business intelligence that accelerates revenue growth across our professional haircare portfolio. Reporting to the Commercial Operations Director, you equip sales teams with clear performance visibility.

On An Ordinary Day, You Will

• Build, automate, and maintain commercial dashboards in Power BI and Excel, tracking sell-in, sell-out, and distribution metrics.
• Analyse salon customer segments, retail performance, and promotional ROI across hero brands like Kérastase, Redken, and L'Oréal Professionnel.
• Partner with commercial, finance, and supply chain teams to evaluate sales forecast accuracy, trade spending, and inventory health.
• Identify distribution whitespace opportunities and pricing trends across B2B salon networks and specialty retail doors.
• Deliver data-driven recommendations during commercial cycle reviews to help leadership steer strategic sales decisions.

We Are Looking For

You bring analytical rigour and a drive to turn complex commercial data into clear business actions. You bring:

• Data Analytics & Visualisation: Solid capability building automated Power BI reports, modelling data, and querying commercial systems.
• Commercial & Financial Acumen: Clear grasp of sales KPIs, gross margin, promotional ROI, and retail distribution metrics.
• Problem Solving & Critical Thinking: Demonstrated track record translating raw datasets into practical sales recommendations.
• Cross-Functional Collaboration: Ability to present clear data storytelling to sales leads, brand managers, and finance teams.
• Operational Language Proficiency: Professional working proficiency in English and Spanish, comfortable preparing reports and presenting insights.

What's In It For You

• A place for you to leave your comfort zone and grow beyond your potential (here, you'll be encouraged to try new things and take risks!)
• Real responsibility from day 1, there's no sitting on the sidelines at L'Oréal
• An environment where people of every ethnicity, social background, age, religion, gender and sexual orientation as well as people with disabilities are accepted and can speak up.
• A place where you can contribute to something bigger! Many of our brands have societal/environmental causes to make a concrete difference

Who We Are

At L’Oréal, you’ll join a collective of thinkers, makers, and doers who lead with purpose and conviction. Here, you have the autonomy to drive change, champion bold initiatives, and solve complex business puzzles within the world’s leading beauty company.

In the Professional Products Division (PPD), our mission is to stand by hairdressers and develop the hair industry in a sustainable way. From historic salon partners to specialty beauty retail, our portfolio of iconic brands—including Kérastase, L'Oréal Professionnel, and Redken—delivers professional expertise and transformative beauty experiences to consumers everywhere.

We’re committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way.

The Group strictly prohibits discrimination against any applicant for employment because of the individual’s gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.

Wondering how AI is integrated in our L'Oréal recruitment process? Find practical information and advice in our AI Charter.