Bilingual Customer Support Rep – On‑Site Mexicali

Uline; Mexicali; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading distributor of shipping materials in Mexicali is seeking a Customer Service Representative. You will process customer orders, answer inquiries, and assist customers in navigating the website. The ideal candidate is bilingual in English and Spanish with a high school diploma. This position offers competitive pay and comprehensive benefits, including health insurance and a tuition assistance program.

Servicios

Complete health insurance coverage

Employer-matched savings fund

Paid holidays and generous paid time off

Tuition Assistance Program

Formación

• Fluent in verbal and written English and Spanish.
• Prior experience in customer service is a plus.
• Willingness to learn and provide exceptional customer service.

Responsabilidades

• Process customer orders and inquiries in a collaborative call center.
• Communicate with customers over phone, email and chat.
• Help customers navigate Uline's website and online ordering.
• Answer product, pricing and shipping questions quickly.

Conocimientos

Bilingual (English / Spanish)

Customer service experience

Communication skills

Educación

High school diploma or equivalent

Bachelor's degree (preferred)

Descripción del empleo

A leading distributor of shipping materials in Mexicali is seeking a Customer Service Representative. You will process customer orders, answer inquiries, and assist customers in navigating the website. The ideal candidate is bilingual in English and Spanish with a high school diploma. This position offers competitive pay and comprehensive benefits, including health insurance and a tuition assistance program.