Bilingual Customer Services Home Office

Qualfon; A distancia; MXN 50,000 - 200,000; Jornada completa

Descripción de la vacante

A leading customer service company in Mexico is looking for a Customer Service Agent to work from home. The role involves answering customer inquiries about billing, policy updates, and account assistance. Candidates should be at least 18 years old, possess advanced English skills, and have a high school diploma. Benefits include paid training, bonuses, fixed schedules, and computer provision for the job. This is a great opportunity for those with a passion for customer service.

Servicios

Paid training 100%

$2,000 MXN referral program

Fixed schedules

Two days off

Scholarships to continue studying

Company computer provided

Formación

• Must be at least 18 years old.
• Experience in customer service is essential.

Responsabilidades

• Answer questions regarding billing, policies, and account assistance.
• Provide general customer support.

Conocimientos

Advanced English level (C1) or Native

Experience in Customer Service

Educación

High school diploma, GED, Transcripts

Descripción del empleo

This job is for you!

We're hiring.

Work with us as a Customer Service Agent in our Home office position.

Your tasks are to answer any questions about: Clarifications / Simple billing / Policy update / Account assistance / Documentation request / General questions.

It's 100% customer service.

Technical Requirements

• Modem with Ethernet port connection
• Internet download speed 16 MB / s
• Internet upload speed 3mb / s
• Cell phone Android 8 or iPhone with iOS 12

WE OFFER YOU

• $ per hour before taxes
• Paid training 100%
• BONUS Metrics
• $2,000 MXN (referral program)
• fixed schedules
• TWO days off
• Scholarships to continue studying
• We provide you a computer

You Need

18 years or older

• Advanced English level (C1) or Native
• High school diploma, GED, Transcripts
• Experience in Customer Service (essential)