Bilingual Collections Team Lead

Medium; Ciudad de México; Presencial; MXN 476,000 - 560,000; Jornada completa

Descripción de la vacante

A leading technology company in Mexico is seeking an Assistant Collections Manager to coach and develop collectors while ensuring high morale and productivity. Responsibilities include monitoring and motivating teams, auditing activities, and achieving performance goals. Candidates should have 5+ years of experience in collections or financial services and possess strong communication and leadership skills. Competitive compensation of MXN $560,000 annually offered.

Formación

• Minimum 5 years of experience in collections or financial services.
• Experience in a consumer collection management role.
• Ability to lead 10-15 representatives.

Responsabilidades

• Train and develop collectors to maximize results.
• Hold collectors accountable to performance expectations.
• Audit collection activities to enhance strategies.

Conocimientos

Project management skills

Problem-solving skills

Verbal communication

Written communication

Team motivation

Educación

High School Diploma or GED

Herramientas

MS Office

Descripción del empleo

A leading technology company in Mexico is seeking an Assistant Collections Manager to coach and develop collectors while ensuring high morale and productivity. Responsibilities include monitoring and motivating teams, auditing activities, and achieving performance goals. Candidates should have 5+ years of experience in collections or financial services and possess strong communication and leadership skills. Competitive compensation of MXN $560,000 annually offered.