Banamex Suc Sur Dist Cordoba Operador Cajero Orizaba 121

Citi; Orizaba; Presencial; MXN 50,000 - 200,000; Jornada completa

Descripción de la vacante

A leading financial institution is seeking a Teller to provide top-notch customer service and assist with daily branch operations. The ideal candidate will have a high school diploma, previous experience in customer service or sales, and money handling skills. Responsibilities include managing transactions, educating clients, and adhering to operational procedures to ensure safety. This full-time role is perfect for someone looking to start a career in the financial sector.

Formación

• Previous relevant experience preferred.
• Demonstrated sales and customer service experience.
• Effective problem solving and communication skills.

Responsabilidades

• Serve as the first point of contact for clients and provide efficient customer service.
• Perform banking transactions including managing cash supply.
• Educate clients on digital and self-service opportunities.

Conocimientos

Customer service

Sales experience

Problem-solving

Money handling

Educación

High School diploma or equivalent

Descripción del empleo

The Teller is an entry-level position responsible for assisting with the execution of branch activities, including day-to-day delivery of client-facing services and processing transactions, in coordination with the Customer Service function.

The overall objective is to provide high quality customer service and to help the branch generate revenue by delivering optimal solutions.

Responsibilities

• Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service
• Perform efficient and accurate banking transactions including, managing cash supply for the branch, incoming / outgoing cash deposits, and maintaining branch vault cash
• Identify referral opportunities for new products and services based on client's financial goals
• Educate clients on digital and self-service opportunities offered by Citi
• Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets
• Ensure all client needs are met and effectively manage client issues / concerns, escalating as needed
• Maintain working knowledge of client accounts as well as new and existing products and services offered.
• Fulfilling the clients' necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.

Qualifications

• Previous relevant experience preferred
• Demonstrated sales and customer service experience
• Money handling experience
• Effective problem solving and communication skills
• Ability to work well in a team oriented environment

Education

• High School diploma or equivalent

This job description provides a high-level review of the types of work performed.

Other job-related duties may be assigned as required.

Job Family Group

Customer Service

Branch Service

Branch Service

Time Type

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and / or contact the recruiter.

EEO Statement

View Citi's EEO Policy Statement and the Know Your Rights poster.