Banamex Ejecutivo de Cuenta Pyme jr Acatzingo

Citigroup; Puebla de Zaragoza; Hybrid; MXN 420,000 - 560,000; Full time

Job summary

Citigroup in Puebla, Mexico seeks a Business Development Officer to attract, retain, and grow SME client relationships. You will offer high-value advisory on segment products and drive cross-selling while maintaining a consolidated client portfolio.

The role emphasizes achieving sales goals, executing planned actions with the Area Coordinator, and ensuring risk controls are followed to protect Citi and its clients. Strong communication and client-facing skills are essential.

Qualifications

• Experience selling financial products.
• Knowledge of corporate credit and related financial offerings.
• Excellent communication and negotiation abilities.

Responsibilities

• Meet and exceed sales goals defined by the franchise, including portfolio growth and cross-selling.
• Link existing SME clients by detecting needs to strengthen the Customer-Bank relationship.
• Provide high value, comprehensive advisory services to SME clients and position Citi as the first option for products.
• Execute campaigns and strategies to boost sales and drive growth.
• Visit clients to identify improvement opportunities and develop plans aligned with customer expectations.
• Ensure compliance with laws, regulations, and Citi policies; escalate issues as needed.

Skills

Sales skills

Financial products knowledge

Communication skills

Objection handling

Education

Bachelor's degree or equivalent

Job description

The Business Development Officer is in charge of attracting, maintaining, retaining and growing the relationship that he manages with SME clients in his portfolio, offering a high value service on advising on segment products. Serves a consolidated client portfolio.

Responsibilities

• Ensure compliance with the sales goals defined by the franchise, such as portfolio growth, cross-selling, attracting new customers and retaining current customers of its portfolio.
• Link existing clients by performing needs detection to achieve a greater Customer-Bank relationship.
• Offer a high value service.
• Comprehensive advice to SME clients seeking to solve all the needs of the company, positioning the bank as the 1st option in all the products that the client can acquire.
• Know and execute efficiently the campaigns and strategies defined by the franchise to boost sales growth.
• Execute the action plans agreed with the Area Coordinator to ensure compliance with the sales plan.
• Adequately scale deviations and action plans, generating effective communication with your immediate boss.
• Comply with the controls and regulations established by the institution.
• Visiting clients to understand opportunities for improvement and develop plans in line with the expectations of customers in the area, ensuring the NPS indexes defined at the franchise level.
• Implement and influence in conjunction with your Coordinator in the design of action plans that ensure the achievement of the NPS goal.
• Identify in a timely manner improvements in the service and
• Fulfilling the clients' necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• Previous experience in selling financial products.
• Knowledge of financial products, especially credit to companies, sales techniques.
• Excellent communication skills and management of objections with customers to achieve effective sales

Education

• Bachelor's/University degree or equivalent experience

Job Family Group

Consumer Sales

Job Family

Consumer Business Development

Time Type

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._

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_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster.

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.