Banamex Banquero Patrimonial - Cuernavaca

Citigroup Inc.; Cuernavaca; On-site; MXN 350,000 - 550,000; Full time

Job summary

Citigroup Inc. in Cuernavaca, Mexico, is seeking a Field Sales Sr. Officer to drive credit product sales and deliver outstanding client service across local districts in coordination with the Consumer Sales team.

The role requires 5–8 years in sales, willingness to travel up to 75%, and strong communication and analytical skills; you will build relationships with local retailers and leaders, promote credit initiatives, and ensure compliance with Citi policies.

Qualifications

• 5–8 years of relevant experience.
• Previous sales experience required.
• Willingness to travel up to 75% of the time.
• Retail environment experience preferred.

Responsibilities

• Promote credit awareness and increase credit sales.
• Analyze performance trends and identify opportunities.
• Develop relationships with partner retail leadership and management.
• Attend partner meetings and represent Citi at conferences and industry events.
• Deliver associate training within assigned territory.
• Develop initiatives to maximize credit sales and applications.
• Provide service support to internal and external clients.
• Uphold compliance with laws, policies and ethical standards.

Skills

Sales experience

Strategic thinking

Problem solving

Communication skills

Travel readiness

Education

Bachelor’s degree

Job description

The Field Sales Sr. Officer is an intermediate position responsible for providing customer service assistance and meeting sales targets for financial products and services within their assigned district or location, in coordination with the broader Consumer Sales team. The overall objective is to utilize a wide range of product knowledge to build relationships with clients in order to recognize which financial products and services meet their needs.

Responsibilities:

• Work with partner leadership and locations to, promote credit awareness, implement credit initiatives, collect and communicate market intelligence, increase new applications and credit sales
• Analyze local and territory performance trends using company reporting and ad-hoc analyses to identify opportunities and emerging risks
• Develop and maintain relationships with partner retail field leadership and business owners/management within assigned territory, resolving issues as necessary
• Attend partner meetings and represent Citi at conferences, trade show and other industry events
• Partner with local retail partner field management to identify training opportunities and deliver associate training within assigned territory
• Develop and assist strategic initiatives to maximize credit sales and applications
• Provide internal and external clients with service support, ensuring their needs are met
• Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of relevant experience
• Previous sales experience required
• Prior experience in a retail environment preferred
• Demonstrated problem solving skills
• Ability to travel 75% of the time
• Consistently demonstrates clear and concise written and verbal communication
• Proven strategic thinking and problem-solving skills

Education:

• Bachelor’s degree/University degree or equivalent experience

Job Family Group:

Consumer Sales

Job Family:

Field Sales

Time Type:

Full time

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