Auxiliar de Atencion a Cliente

UPS; Ciudad de México; Vor Ort; MXN 167.000 - 279.000; Vollzeit

Zusammenfassung

UPS in Mexico City is seeking a Seasonal position to support customers and vendors with order processing, quotes, shipment status, and issue resolution. You will apply standard procedures and deliver reliable service while working under supervision to ensure smooth daily operations.

The role emphasizes responsiveness, accuracy, and teamwork as part of UPS's commitment to operational excellence during peak periods. Prior logistics or customer service experience is a plus.

Jobbeschreibung

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description

Receives incoming requests from customers and/or vendors, executes orders, provides quotes, checks shipment status, etc. Analyzes customer needs and provides solutions. Provides administrative or technical support to ensure effective on-going operations. Applies knowledge of established processes and procedures to execute with excellence. Performs administrative work that requires working knowledge and skills: developed through formal training or work experience. Recognizes and solves typical problems that can occur in own work area by evaluating and selecting solutions from established options. Impacts own team through the quality of the services or information provided. Works within established procedures with a moderate degree of supervision.

Employee Type

Seasonal (Seasonal)

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.