Area Manager Jr, Amazon Logistics

Amazon; Mérida; Híbrido; MXN 167.000 - 257.000; Jornada completa

Descripción de la vacante

Amazon is seeking a Shift Manager in Mérida, Mexico to lead a delivery station shift with a focus on safety and productivity. You will supervise a team of Associates during night shifts and weekends, ensuring targets are met while upholding high safety standards.

Responsibilities include coordinating inbound, sort, and dispatch, monitoring real-time metrics, coaching on safe work practices, and collaborating with cross-functional teams to implement improvements.

Formación

• 1+ years of leadership experience in a retail, distribution or similar environment.
• Must be able to work rotating shifts including nights, weekends and holidays.
• Physically able to lift up to 49 pounds and stand for long periods.

Responsabilidades

• Champion safety as the top priority and lead by example in PPE use.
• Supervise inbound, sort and dispatch operations during night shifts.
• Coordinate with DSPs to ensure route capacity and quality.
• Provide daily coaching and real-time feedback to Associates.
• Analyze safety and productivity data to drive improvements.

Conocimientos

Leadership

Flexible schedule

Educación

Bachelor's degree

Descripción del empleo

The Shift Manager is operations leadership position responsible for managing shift operations at a delivery station with a primary focus on safety and productivity. This role leads teams of Associates to achieve operational targets while maintaining the highest safety standards. This position requires working rotating shifts including nights, weekends, and holidays. During Peak Events (High Season), this role is required to work on weekends and holidays, including night shifts to ensure the execution of plans.

Key job responsibilities

Safety Leadership

• Champion workplace safety as the #1 priority in all decisions
• Ensure 100% compliance with WHS protocols and conduct daily safety audits
• Investigate incidents immediately and implement corrective actions
• Lead by example in following safety procedures and wearing required PPE

Productivity Management

• Drive achievement of key metrics.
• Supervise daily operations (inbound, sort, dispatch) during night shifts
• Manage delivery cycles (Same Day, Late Same Day, Cycle 2) .
• Monitor real-time productivity and make immediate adjustments to meet targets
• Balance productivity goals with safety requirements - never compromise safety for speed

Operational Management

• Coordinate with DSPs to guarantee route capacity and quality
• Manage labor allocation to optimize productivity while maintaining safe staffing
• Ensure quality standards in sort and load processes
• Respond to operational challenges during night shift operations

People Leadership

• Lead a team of 15-30 Associates during assigned shift
• Provide daily coaching on safe work practices and productivity improvementDeliver real-time feedback and create a positive, safety-first environment
• Participate in onboarding of new AAs

Continuous Improvement & Collaboration

• Analyze daily safety and productivity data to identify improvement opportunities
• Implement initiatives to reduce safety incidents and increase throughput
• Support new operations launches (Grey Kangaroo, new coverage areas)
• Collaborate with cross-functional teams.
• Report results and escalations to Station Manager

Basic Qualifications

• Work a rotating, flexible schedule, including nights, overnights, weekends and holidays. Able to work 40 hours/week, and overtime as required
• 1+ years of leadership experience in a retail, distribution or similar environment experience
• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
• Bachelor's degree

Preferred Qualifications

• Speak, write, and read fluently in English

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.