Application Engineer III - Metering

Schweitzer Engineering Laboratories, S.A. de C.V.; México; On-site; MXN 800,000 - 1,200,000; Full time

Job summary

Schweitzer Engineering Laboratories, Inc. (SEL) seeks a Metering Application Engineer based in Mexico to support Latin America and global markets.

You will apply electrical engineering expertise in power systems, revenue metering, and power quality to assist customers and teach technology, growing your career with SEL. You will develop guides and training materials, mentor team members, and participate in customer-facing activities and technical conferences while upholding SEL Values and

Qualifications

• Bachelor's degree in Electrical Engineering (or equivalent) with typically 8+ years of experience in power systems and metering.
• Strong written and verbal communication skills with a focus on customer service and training.
• Experience in teaching, training, or leading technical discussions.

Responsibilities

• Develop and teach expertise in power systems, SEL products, and related areas.
• Help customers apply SEL products via visits, demonstrations, training, and phone support.
• Provide solutions to complex problems across multiple areas and support customers independently.

Skills

Technical training

Customer service

Communication

Public speaking

Mentoring

Education

Bachelor's degree in Electrical Engineering

Job description

We're Hiring! SEL Meters incredible success in recent years has created an exciting opportunity to expand our Technical Support team for international operations. We are looking for a Metering Application Engineer based in Mexico to support customers across Latin America and other global markets. If you are an Electrical or Electronics Engineer with strong knowledge of electric power systems, revenue metering, power quality, and metering information systems, and you are passionate about customer service, problem-solving, and teaching technology, this could be the perfect opportunity to grow your career with SEL. Join a world-class team dedicated to delivering innovative solutions and exceptional support to customers around the globe. Explore the role.

Essential Duties and Responsibilities

1. Develop and teach expertise of power systems, focus area*, and all related SEL products.
2. Help customers apply SEL products through visits, demonstrations, training courses and telephone contact.
3. Provides solutions to a wide variety of increasingly difficult problems in multiple areas. Solutions are increasingly imaginative, thorough, and practical. Independently supports customers for all knowledge areas of their specialization field.
4. Contributes to product specifications, application and testing software, and literature.
5. Participates and presents at SEL marketing and sales activities, industry technical meetings, and conferences.
6. Teaches SEL University courses within core area and other areas.
7. Publishes multiple application guides, notes, template guides, software tools, SELU course material, and/or technical conference papers. Reviews publications authored by others.
8. Mentor/trainer to team, may lead others. Experienced advisor in discipline.
9. Regular contributions through customer feedback process, FAQ entries, IMI teams, and improving SELU training material. Identifies WCM initiatives and leads efforts to improve.
10. Model and teach SEL Values, Principles of Operations, and World-Class Manufacturing principles.
11. Understand. Create. Simplify.
12. Other duties as assigned.

Required Qualifications

Bachelor's degree in Electrical Engineering (or equivalent engineering degree) Typically 8+ years of experience in power systems, industry practices, and focus area* Capable of selecting, applying, and teaching principles, theories, and concepts in specialization field. Working knowledge of related disciplines, products, and applications. Basic knowledge of second specialization field. Ability to write and speak English coherently Excellent technical training, speaking, writing, and customer service skills Excellent communicator. Actively identifies and pursues ways to improve customer experience. Recognized as a high level professional able to successfully initiate, lead, and carry out tasks, planning, course instruction, and leadership. Experiments to find new solutions and encourages others to do the same. Ability to gain the confidence and trust of others easily. Inspires, motivates, and encourages others. Models high standards of honesty and integrity Capable of selecting, applying and teaching principles, theories, and concepts in specialization field. Strong writing, documentation, and speaking skills Ability to work cooperatively in a team environment Ability to travel Background check results satisfactory to SEL Negative drug test result(s) Focus Areas: Protection, Automation, Communications, Metering Please see career ladder in Released Documents for specific categories within these areas.

About SEL

SEL invents, designs, and builds digital products and systems that protect power grids around the world. This technology prevents blackouts and enables customers to improve power system reliability and safety at a reduced cost. A 100 percent employee-owned company headquartered in Pullman, Washington, SEL has manufactured products in the United States since 1984 and now serves customers worldwide. Our mission is simple: to make electric power safer, more reliable, and more economical.