Analyst Credit & Collection

Mondelez España Galletas Production SLU; Ciudad de México; Presencial; MXN 260.000 - 360.000; Jornada completa

Descripción de la vacante

Mondelēz México is seeking an Order Management specialist to manage the order fulfilment process, allocate stock to customer orders when stock is constrained, and deliver against service and fill rate targets.

You will balance supply constraints with service levels through cross-functional alignment, use availability checks and allocation rules, and support new product introductions and withdrawals to maximize sales.

Formación

• Experience in an order-to-cash environment is required.
• Experience in customer service, logistics and sales is preferred.
• Good numerical, analytical and logical reasoning skills.
• High proficiency with SAP and MS Office applications.
• Experience in an FMCG/CPG company is advantageous.

Responsabilidades

• Manage the order fulfilment process, respecting customer segment and channel mix.
• Balance supply constraints and delivery of service levels through cross-functional alignment.
• Use tools and processes such as availability checks and stock allocation rules.
• Effectively manage new product introductions and product withdrawals to maximize sales and minimize write-offs.

Conocimientos

Numerical reasoning

Analytical skills

Logical reasoning

Customer facing

Order-to-cash knowledge

Supply chain knowledge

Cross-functional collaboration

Problem solving

Herramientas

SAP

MS Office

Descripción del empleo

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Possible.

You will be responsible for order modification and allocation of available stock to customer orders whenstock is constrained, delivering against service and fill rate targets.

How you will contribute

You will:

• Manage the order fulfilment process, respecting the customer segment and channel mix
• Balance supply constraintsand delivery of service levels through cross-functionalalignment
• Use appropriate tools and processes such as availability checks andstock allocation rules
• Effectively manage new product introductions and productwithdrawals tomaximize sales and to minimize write-offs

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

• Good numerical, analytical and logical reasoning skills
• Microsoft office applications
• High-level of SAP competence
• An FMCG/CPG company
• A customer-facing rolewithin customer service, logistics or sales
• Experience in an order-to-cash environment
• Experience in customer service, logistics and sales
• Good knowledge of the total supply chain/order-to-cash process
• Strong analytical and problem-solving skills

More about this role

What you need to know about this position:

What extra ingredients you will bring:

Education / Certifications:

Job specific requirements:

Travel requirements:

Work schedule:

No Relocation support available

Business Unit Summary

Mondelez México has been in the country since 1927 and currently employs 6,000 wonderful people. Our diverse portfolio includes iconic and mouth-watering global brands such as Trident, Oreo, Philadelphia, and local jewels like Clorets and Bubbaloo. We are leaders in the making of cream cheese, powdered beverages and confections—in fact, we make seven out of every 10 chewing gums consumed by Mexicans. Our growth is supported by our cutting-edge manufacturing facilities, such as our Puebla Plant and Nuevo León HUB, which are the largest gums, candies and biscuits factories in the world in terms of volume. You can buy are products in 900,000 places in Mexico. We are also home to one of the 11 technology centers Mondelez International has worldwide, a specialized gum and candy facility that places us at the forefront of innovation and development in the country and drives our purpose to lead the future of snacking.We are pioneers in the country in work-life balance practices such as extended maternity leave, open spaces, remote work and flexible working hours.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

RegularOrder Management (OTB)Customer Service & Logistics