Analista KYC/AML - Contacto Telefónico

Citigroup Inc.; Ciudad de México; On-site; MXN 360,000 - 720,000; Full time

Job summary

Citi in Mexico City is seeking a KYC Operations Analyst 2 to support AML monitoring, governance and regulatory reporting in coordination with the Compliance and Control team. The role focuses on developing and managing Citi's internal KYC program.

Responsibilities include client profile reviews, updating KYC forms, ensuring timely data, and risk assessment of business decisions to protect Citi and its clients. Requires 0–2 years of relevant banking operations experience and a Bachelor's degree.

Qualifications

• Experience in banking operations, preferably in client account opening and pre-requirements process.
• Experience in customer contact
• Attention to customer service
• Result-oriented with objective focus
• 0-2 years of relevant experience
• Lic. economico - administrativo

Responsibilities

• Conduct client profile reviews for customer accounts
• Review all information and documentation ensuring compliance with local regulation and Citi standards
• Update KYC forms and client profiles according to policy requirements
• Follow up with clients to ensure information is received before due dates
• Perform KYC tasks, including monitoring and tracking of the KYC records and Appendix approval process, assisting with the development and execution of action planning for expiring records, and ensuring records are not past due
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Skills

Business Acumen

Credible Challenge

Laws and Regulations

Management Reporting

Policy and Procedure

Program Management

Referral and Escalation

Risk Controls and Monitors

Risk Identification and Assessment

Risk Remediation

Education

Bachelor's degree

Job description

Citi in Mexico City is seeking a KYC Operations Analyst 2 to support AML monitoring, governance and regulatory reporting in coordination with the Compliance and Control team. The role focuses on developing and managing Citi's internal KYC program.

Responsibilities include client profile reviews, updating KYC forms, ensuring timely data, and risk assessment of business decisions to protect Citi and its clients. Requires 0–2 years of relevant banking operations experience and a Bachelor's degree.