AMZL Area manager, AMZL

Amazon; Guadalupe; Presencial; MXN 60,000 - 80,000; Jornada completa

Descripción de la vacante

A leading global e-commerce firm is looking for an AMZL Area Manager to lead a team of operations associates in a fast-paced delivery station in Zacatecas, Mexico. The ideal candidate will possess strong management experience and a focus on operational excellence. This role involves driving safety, analyzing performance metrics, and implementing process improvements while promoting inclusivity and career growth among team members. Flexibility in scheduling is also required due to the dynamic environment.

Servicios

Flexibility in working hours

Opportunities for mentorship and career growth

Inclusive team culture

Formación

• 3 years of employee and performance management experience.
• Fluent in English (reading, writing, and speaking).
• 1 year of performance metrics process improvement or lean techniques experience.
• Flexible scheduling is required, including weekends/nights.

Responsabilidades

• Lead and develop a team of 50-100 associates across multiple shifts.
• Drive safety awareness and compliance within operations.
• Monitor and analyze key performance metrics.
• Implement process improvements for operational efficiency.
• Support inventory management and loss prevention.

Conocimientos

Sales Experience

Direct Sales

Retail Experience

Management Experience

Process Improvement

Team Management

Kaizen

Leadership Experience

Public Speaking

Supervising Experience

Educación

Bachelor's degree or equivalent or 3 years of Amazon (blue badge / FTE) experience

Descripción del empleo

Key job responsibilities

An AMZL Area Manager leads and develops a team of operations associates while driving operational excellence in a dynamic delivery station environment. This role combines people leadership, analytical problem-solving and continuous improvement to ensure successful package delivery operations and customer satisfaction.

Lead, develop and manage a team of 50-100 associates across multiple shifts

Drive safety awareness and maintain compliance with safety procedures

Monitor and analyze key performance metrics (productivity quality safety)

Implement process improvements to enhance operational efficiency

Manage labor planning and staffing to meet business needs

Conduct performance reviews and provide coaching to team members

Ensure compliance with standard operating procedures and quality standards

Partner with cross-functional teams (Operations HR Safety Transportation)

Handle employee relations issues and maintain positive team morale

Support inventory management and loss prevention initiatives

A day in the life

4 : 30 AM - Arrive at delivery station for morning shift

Review previous shifts performance metrics and handover notes

Conduct morning stand-up meeting with associates

Review staffing levels and adjust labor assignments as needed

6 : 00 AM - Peak sort operations

Monitor sort progress and package flow

Address any operational bottlenecks

Conduct safety walks and quality audits

Coach associates on proper procedures

8 : 00 AM - Driver dispatch operations

Oversee driver check-in process

Ensure routes are properly assigned

Address any loading dock issues

Monitor driver departure compliance

10 : 00 AM - Administrative tasks

Analyze performance data

Attend operations meetings

Complete required reporting

Address associate concerns

Plan for upcoming shifts

1 : 00 PM - End of shift activities

Prepare handover notes for next shift

Review daily performance with team

Plan next days staffing and operations

Complete any pending administrative tasks

Conduct shift closeout meeting

2 : 30 PM - Shift end

This schedule may vary based on station needs and shift assignment. This schedule represents a typical morning shift but Area Managers may work varying shifts including afternoons nights and weekends as needed.

About the team

Inclusive team culture

At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazons culture of inclusion is reinforced within our 14 Leadership Principles which remind team members to seek diverse perspectives learn and be curious and earn trust.

Work Life Balance

We believe striking the right balance between your personal and professional life is critical to life‑long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures and are building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better‑rounded professional.

• 3 years of employee and performance management experience
• Bachelors degree or equivalent or 3 years of Amazon (blue badge / FTE) experience
• Work a flexible schedule / shift / work area including weekends nights and / or holidays
• Speak write and read fluently in English
• 1 year of performance metrics process improvement or lean techniques experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information.

Required Experience

Manager

Key Skills

Sales Experience, Direct Sales, retail Experience, Hospitality Experience, Management Experience, Process Improvement, Outside Sales, Team Management, Kaizen, Leadership Experience, Public Speaking, Supervising Experience

Employment Details

Employment Type: Full‑Time

Experience: years

Vacancy: 1