Ai Automation & Onboarding Specialist

Purelyoptimal; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading AI technology firm in Veracruz, Mexico, is looking for an AI Automation & Onboarding Specialist. This dual-role requires both client interaction and technical implementation to deploy innovative automation systems. The ideal candidate will have expertise in CRM integrations and n8n automation, with a strong focus on excellent English communication and client relationships. This position offers a competitive base salary and potential growth within the company's dynamic environment.

Servicios

Performance bonuses

Growth path opportunities

Formación

• Excellent English communication (written and verbal).
• Comfortable and professional on video calls.
• Strong listening skills.

Responsabilidades

• Run professional video calls with clients to gather requirements.
• Configure and implement SETR’s voice AI within 72 hours.
• Monitor and troubleshoot systems for accuracy.

Conocimientos

n8n automation experience

CRM integration (Pipedrive)

Sales psychology

Ability to explain technical concepts

Descripción del empleo

Compensation

Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range: CA$60,000 – CA$90,000 per year.

Company Overview

SETR is a Conversion Intelligence Engine that replaces human setters with emotionally intelligent voice AI and omnichannel follow-up systems. We are not another chatbot or workflow tool; we are revenue infrastructure that books more calls than any human setter ever could. Our clients come to us because they’re done with flaky human setters, missed DMs, slow follow‑up, lead decay, and over‑complicated tech stacks.

SETR solves all of that in one platform. What makes SETR different:

• Voice AI that sounds genuinely human—grounded, persuasive, psychologically calibrated to handle objections like a top 1% setter
• True omnichannel coordination (voice, DM, SMS, email, WhatsApp) that operates from one intelligence layer
• Full‑funnel awareness that adapts based on lead source, warmth level, and objection patterns
• Real‑time qualification logic that handles price, timing, credibility, and urgency objections in the moment

Role Overview

We’re hiring an AI Automation & Onboarding Specialist to deploy SETR for our clients and become a core team member long‑term. This role is 50% client‑facing and 50% technical implementation—you need to be equally comfortable running professional Zoom calls with clients and building sophisticated automation systems. This is not a short‑term contract; we want someone who wants to master SETR’s platform, grow with the company, and eventually lead our implementation team.

Core Responsibilities

• Client Onboarding & Communication
  • Run professional video calls with clients to gather requirements and build relationships.
  • Present yourself professionally on camera (good lighting, clean background, professional appearance).
  • Communicate clearly and confidently in English (non‑negotiable).
  • Ask the right questions to understand client offers, brand voice, objections, and funnel structure.
  • Explain technical concepts in simple terms clients can understand.
  • Build trust and confidence during the onboarding process.
  • Provide ongoing support and communicate system optimizations.
  • Handle client questions with patience and professionalism.
• Technical Implementation (72‑Hour Launch Cycles)
  • Configure SETR’s voice AI with proper tone, flow, and objection intelligence.
  • Build qualification and disqualification logic based on client criteria.
  • Map funnels and lead sources to appropriate workflows.
  • Set up omnichannel follow‑up sequences (voice, SMS, email, DM, WhatsApp).
  • Integrate with client CRMs (Pipedrive, GoHighLevel, HubSpot).
  • Configure calendar routing and booking logic.
  • Run comprehensive QA before handoff.
  • Deliver a complete, working system within 72 hours.
• Ongoing System Optimization
  • Monitor lead/booking conversion rates for each client.
  • Troubleshoot channel accuracy and CRM syncing issues.
  • Improve qualification logic based on performance data.
  • Ensure system uptime and response accuracy.
  • Proactively identify and fix funnel leaks before they impact revenue.

What You’re Building

Every SETR system you deploy includes:

• Emotionally intelligent voice AI that handles objections like a top 1% setter.
• Real‑time qualification logic (price, timing, credibility, urgency).
• Multi‑channel follow‑up that’s contextual and synchronized across all channels.
• Full‑funnel awareness (knows lead source, warmth level, objection patterns).
• Conversion intelligence, not just automation.

How to Apply

Please submit the following:

• Your resume / portfolio with examples of automations you’ve built (especially n8n).
• A brief video introduction (2–3 minutes) where you introduce yourself and explain why you’re interested in this role – this helps us assess your communication style and on‑camera presence.
• Experience with CRM integrations (especially Pipedrive).
• Any background with sales funnels, lead qualification, or voice AI.
• Why you’re interested in joining SETR long‑term.
• How you’d approach a client onboarding call and 72‑hour deployment.
• Your availability to start.
• NOTE: This role requires excellent English communication and professional video presence.

We prioritize candidates who are confident on camera, articulate, and can represent SETR professionally to our clients while also executing technical implementations flawlessly.

Requirements

• Great Fit If You Have:
• Excellent English communication (written and verbal).
• Comfortable and professional on video calls.
• Presentable appearance for client‑facing Zoom meetings.
• Ability to explain technical concepts in simple, clear language.
• Strong listening skills and ability to ask good discovery questions.
• Professional, friendly, and confident communication style.
• Comfortable building rapport with clients quickly.
• Technical Skills (Required)
• n8n automation experience (most of SETR's logic runs through n8n).
• CRM integration experience (Pipedrive strongly preferred).
• Funnel mapping and customer journey design.
• Sales psychology understanding (objection handling, qualification frameworks).
• AI prompt engineering (Claude, GPT).
• Omnichannel messaging workflow design.

Bonus Skills

• Experience with voice AI or conversational AI platforms.
• Background in coaching, agency, or SaaS client onboarding.
• Understanding of paid traffic funnels and lead generation.
• GoHighLevel or HubSpot expertise.
• Previous work in sales operations or revenue ops.
• Client success or account management experience.

Soft Skills

• Think like an owner, not a contractor.
• Take pride in flawless execution and client success.
• Can move fast without sacrificing quality.
• Obsessive attention to detail.
• Proactive problem‑solver.
• Enjoys working with clients and building relationships.

Success Metrics

• Client systems launched within 72 hours (100% on‑time rate).
• Lead/booking conversion rate improvements.
• System accuracy (target: <2% error rate).
• Client satisfaction and retention scores.
• Show‑up rate improvements.
• Zero missed leads due to system failures.
• Professional client communication and relationship quality.

Workspace & Requirements

• Must be comfortable on camera for daily client calls.
• Professional home office setup (good lighting, clean background, reliable internet).
• Availability during business hours for scheduled client onboarding calls.
• Responsive communication via Slack or email.
• Ownership mentality and self‑directed work style.

Benefits & Compensation

Base Salary: $1,000–$2,500 / month (based on technical depth with n8n, CRMs, AI systems, and client communication skills)

Performance Bonuses: $50–$200 / month for zero‑error launches and system reliability; $50–$300 / month tied to client retention and performance improvements

Total potential: $1,200–$3,200 / month

Growth Path (6–12 months)

• Lead Onboarding Specialist
• Senior Systems Architect
• Client Success Strategist (AI Division)
• Director of Client Operations

Unique Aspects of This Role

• Face of SETR to our clients—representing cutting‑edge AI technology.
• Balance of client interaction and technical implementation.
• Direct impact on client revenue.
• Expertise in voice AI and conversion intelligence.
• Direct exposure to sales psychology, AI, and automation at scale.
• Building infrastructure that replaces entire human teams.
• Real opportunity to grow into leadership as we scale.