Agente de Call Center Bilingüe Hasta $18,500 - Advanced English

Foundever; A distancia; MXN 50,000 - 200,000; Jornada completa

Descripción de la vacante

A leading outsourcing company is expanding its team and looking for Bilingual Customer Service Agents to provide support in a fully remote environment. Candidates should be fluent in English, with a high school diploma and a passion for customer service. The role offers a competitive salary ranging from MXN $13,200 to MXN $18,500 gross monthly and includes various perks like bonuses, meal vouchers, and opportunities for advancement.

Servicios

Competitive salary

Productivity bonuses

Meal vouchers

Graduation bonus

Paid day off per year

Corporate transportation

Legal benefits

Full training

Growth opportunities

Referral program

Educational scholarships

Discounts at various services

Formación

• 18 years old or older.
• Fluent in English, able to read, write, and speak.
• Experience in Customer Service, Sales, Technical Support, or Collections is desirable.

Responsabilidades

• Provide bilingual customer service and support.
• Handle inquiries, resolve issues, and provide information on products.

Conocimientos

Bilingual (English and Spanish)

Customer service orientation

Problem-solving

Multitasking ability

Proficiency in PC usage and Office software

Educación

Completed high school education

Descripción del empleo

At SYKES MEXICO, we continue to grow!

We are looking for responsible and passionate individuals. We are expanding our team and seeking Bilingual Customer Service Agents to join us, with the opportunity to earn up to MXN $18,500 gross monthly.

HIRING NOW! (Only Mexico City and Metropolitan Area)

We offer:

• Competitive salary ranging from MXN $13,200 to MXN $18,500 gross PER MONTH.
• Opportunity to earn a HIGHER INCOME by working 48 hours per week.
• Bi-weekly payment.
• Productivity bonuses.
• Meal vouchers.
• $5,000 GRADUATION BONUS (in Wireless campaign)
• Additional PAID DAY OFF per year.
• Corporate transportation to specific locations.
• Legal benefits + life insurance.
• Fully paid training.
• Direct employment with the company.
• Growth opportunities.
• 2 days off per week.
• Referral program (Earn up to $7,000 per referral) with no referral limit.
• Educational agreements with scholarships up to 60% discount.
• Discounts at Medical Laboratories, Restaurants, Department Stores, Six Flags, Inbursa Aquarium, among others.

Requirements:

• Completed high school education.
• 18 years old or older.
• Advanced / Native level of English: ability to read, write, and speak English fluently.
• Full-time availability from MONDAY TO SUNDAY, from 7:00 am to 9:00 pm (Your work schedule will be assigned within this timeframe)
• Desirable experience in Customer Service, Sales, Technical Support, and/or Collections.
• You should have your residence within 1 hour and 30 minutes or less of the work area (Centrum Park, Tlalnepantla, State of Mexico)
• Proficiency in PC usage, databases, and Office software.
• Customer service-oriented with a focus on problem-solving.
• Ability to perform various tasks (multitask)

If you are interested and meet ALL the requirements, apply now to start your 100% remote process!