Adventure Travel Planner

Elite Escapes

Tulum

Remote

MXN 300,000 - 540,000

Full time

13 hours ago
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Benefits offered by this job

Fully remote work
Comprehensive onboarding and training
Collaborative team atmosphere
Growth potential and leadership paths

Job summary

Elite Escapes is seeking a Remote Adventure Travel Planner to turn travel dreams into booked itineraries. You will pair destination expertise with a consultative, client-first sales approach, designing custom trips for solo, group, weddings, or family travels.

You’ll connect with clients, transform inquiries into bookings, and maintain top-tier support from first inquiry to return home. This fully remote role emphasizes communication and travel passion.

Qualifications

  • Stellar written and verbal communication skills.
  • Comfort with technology and AI tools.
  • Passion for travel and curiosity about the world.

Responsibilities

  • Connect with clients to understand their travel needs, preferences, and budgets.
  • Book journeys via email, chat, and phone—transform inquiries into confirmed trips with enthusiasm and accuracy.
  • Resolve issues quickly, turning concerns into happy outcomes and ensuring smooth travel from booking to homecoming.
  • Spot trends in client feedback to refine services and personalize support for future bookings.
  • Optimize response times, minimizing delays and boosting client satisfaction scores.
  • Nurture post-booking relationships, ensuring clients feel supported before, during, and after every trip.
  • Deliver high-touch service with empathy, expertise, and a genuine smile.

Skills

Communication skills
Tech-savviness
Empathy

Tools

AI tools

Job description

Job brief

Join Elite Escapes and turn your passion for travel into your next career.

As a Remote Adeventure Travel Planner (Sales-Focused), you'll turn travel dreams into booked itineraries by pairing destination expertise with a consultative, client-first sales approach. You'll design custom trips while guiding clients from their first what if? to a confirmed reservation — whether it's a solo escape, a group getaway, a destination wedding, or a family travel experience.

What You'll Do
  • Connect with clients to understand their travel needs, preferences, and budgets
  • Book seamless journeys via email, chat, and phone — transforming inquiries into confirmed trips with enthusiasm and accuracy
  • Resolve issues quickly, turning concerns into happy outcomes and ensuring smooth travel from booking to homecoming
  • Spot trends in client feedback to refine services and personalize support for future bookings
  • Optimize response times, minimizing delays and boosting client satisfaction scores
  • Nurture post-booking relationships, ensuring clients feel supported before, during, and after every trip
  • Deliver high-touch service with empathy, expertise, and a genuine smile
Nice to Have
  • Travel industry savvy (preferred, not required — zero experience also welcome)
  • Stellar written and verbal communication skills
  • Comfort with technology and AI tools (we'll train you on the rest)
  • Passion for travel, adventure, and curiosity about the world
What You Get
  • Fully remote work
  • Comprehensive onboarding and training
  • Great team atmosphere with collaborative, supportive colleagues
  • Growth potential with clear paths to leadership and higher earnings
Who We Are

We curate journeys that turn travel dreams into reality. We believe travel and adventure should create transformative, lifelong memories — that's why we partner with advisors who share that passion.

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