Admin Analyst

Sanhua International USA; Ramos Arizpe; Presencial; MXN 554,000 - 832,000; Jornada completa

Descripción de la vacante

A leading HVAC&R manufacturer in Mexico is seeking an experienced Admin Analyst to manage accommodation and services for expatriate personnel. This role ensures compliance with policies and enhances service quality. The ideal candidate should have a Bachelor's Degree, advanced English, and at least 3 years of relevant experience. Strong problem-solving skills and a customer-oriented approach are essential. Join us for a fulfilling career in a dynamic environment.

Formación

• 3+ years in a similar position.
• Experience in managing housing and services for expatriates.

Responsabilidades

• Supervise management of accommodation for foreign personnel.
• Coordinate service delivery across business units.
• Oversee payments and reimbursements for housing services.
• Act as contact point for foreign employees.

Conocimientos

Advanced / Fluent English

Problem-solving mindset

Customer service orientation

Educación

Bachelor's Degree in Human Resources, Business Administration, Psychology

Descripción del empleo

SANHUA

Sanhua is a leading HVAC\&R manufacturer of controls and components with a global footprint and 31 years of experience. Our cooperation with the largest companies in the Automotive, Appliance and HVAC\&R industry makes Sanhua a leading worldwide OEM supplier providing the highest quality components at the most competitive price.

Sanhua Industrial Park, located in Ramos Arizpe Mexico, is the manufacturing hub for all Business Units in Mexico and has achieved significant growth over the past 11+ years. Collectively we have close to 3000 employees.

Description

We are actively looking for a Admin Analyst who will be in charge to ensure the efficient management and coordination of housing, services, and administrative support for foreign personnel, providing timely assistance and maintaining compliance with company policies, contractual obligations, and local regulations. The role aims to guarantee a smooth and positive experience for expatriate employees while optimizing costs and service quality.

Qualifications

• Bachelor's Degree in Human Resources, Business Administration, Psychology
• Advanced / Fluent English language level
• Experience of at least 3 years in similar positions

Activities

• Supervise and ensure the proper management of accommodation (houses and rental apartments) and related services (water, electricity, gas, and internet) for foreign personnel.
• Coordinate and monitor service delivery to users across different business units, ensuring timely and effective support.
• Oversee payments and reimbursements related to housing and utility services, ensuring accuracy and compliance with internal policies.
• Act as the main contact point for foreign employees, providing guidance and assistance in daily living matters (housing, transport, documentation, etc.).
• Maintain updated records of accommodation, service providers, and occupancy status.
• Coordinate maintenance and repairs for company-leased properties, ensuring service quality and cost efficiency.
• Collaborate with suppliers and landlords to ensure service continuity and compliance with company standards.
• Prepare regular reports on housing status, service expenses, and improvement opportunities.

Additional Requirements

• Strong sense of urgency and problem-solving mindset.
• Positive attitude and customer service orientation.
• Flexibility to adjust schedules and priorities according to business needs.
• Ability to lead and motivate a team under changing or demanding situations.