Account Receivable - Collector

Medical Departures; A distancia; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

Una empresa de atención médica internacional busca un Agente de Cuentas por Cobrar para gestionar los ingresos en LATAM y fomentar la cultura empresarial en la región. Se requiere habilidad en inglés y español, 2-5 años de experiencia en cuentas por cobrar, y competencia en Microsoft Office y Google Docs. Ofrecemos un salario competitivo entre $20,000 y $25,000 MXN mensuales, además de beneficios como asignaciones de datos móviles e internet, y un plan de salud del 3%.

Servicios

Asignación para datos móviles

Asignación para internet

Beneficios de salud

Acciones virtuales y bonificación por rendimiento

Formación

• 2-5 años de experiencia en cuentas por cobrar y contabilidad general.
• Experiencia previa en administración de oficina.
• Conocimientos técnicos sobre procedimientos médicos y dentales (opcional).

Responsabilidades

• Facturación, cobros y actividades de reporte según plazos establecidos.
• Monitoreo de cuentas clínicas y detalles de clientes.
• Investigar y resolver discrepancias de pagos.

Conocimientos

Inglés

Español

Informática (Microsoft Office, Google Docs)

Administración de oficina

Resolución de problemas

Analítica

Descripción del empleo

Descripción del trabajo

About the job Account Receivable - CollectorMedical Departures and its sister site Dental Departures are the world's leading online destinations for patients seeking high-quality, affordable medical and dental treatment anywhere in the world. With more than 100,000 bookings and 35,000 verified patient reviews, the Medical Departures network of **** providers in 40 countries has helped hundreds of thousands of patients worldwide save nearly a billion dollars in care. We are a fully remote company. The team is spread throughout Latin America, Europe, Africa, and Asia. With more than 50 team members, the team forms a well-linked network across a variety of locations, lifestyles, and backgrounds.

About the role

As Medical Departures Accounts Receivable Agent you are responsible for gathering Medical Departures revenues in LATAM and supporting our thriving company culture in LATAM. The Accounts Receivable Agent will work directly with Medical Departures' vast network of medical & dental clinics in LATAM to ensure timely receipt of appointment details & commission revenues.

Responsibilities

• Billing (1-15 days of the month), Collection (7-22 days of the month), and reporting (daily update in dashboard & weekly status report) activities according to specified deadlines
• Monitor clinic & customer account details on XERO and aged AR reports for non-payments, delayed payments, delinquent receivables, and other irregularities
• Research and resolve payment discrepancies by using XERO or any other system
• Review AR aging to ensure compliance with clinic contractual obligations
• Maintain accounts receivable customer files and records
• Develop and maintain medical and dental clinic relationships and communication via email, phone call or WhatsApp
• Be available and ready for unexpected daily needs of the Medical Departures office and team members

Job Requirements

• Proficient English and Spanish language skills: written & verbal
• 2-5 years of accounts receivable and general accounting experience
• Experience with office administration and procedures
• Proficient in Microsoft Office & Google Docs applications (e.g. PowerPoint, Excel, Word)
• Some familiarity with regulatory standards and compliance requirements
• Quick and resourceful, flexible, high level of accuracy, strong analytical skills, and an eye for detail
• Easily adaptable to change
• Ability to prioritize and focus on multiple tasks in a fast‑paced environment
• Ability to solve problems expeditiously, while always maintaining a calm and professional demeanor
• High level of technical savvy & ability to learn new programs/systems
• Technical familiarity and knowledge of dental/medical procedures & terminology (nice to have)
• Experience: Collections and Billing: 3 years (Required)

Equipment Requirements

• High-speed internet connection
• A reliable computer with a webcam and microphone interface

Salary and Benefits

• Salary: $20,****** - $25,****** per month
• Job Type: Full-time
• $35 USD Mobile Data and $35 USD Internet allowance
• 3% Healthcare Benefits
• Virtual Shares and Performance bonus