Account Management Assistant (Mexico)

Channel Factory; Puebla de Zaragoza; Remote; MXN 180,000 - 300,000; Full time

Benefits offered by this job

Competitive salary

Work-life flexibility

Job summary

Channel Factory is seeking an eager Assistant Account Manager to support the Account Manager in daily deliverables. You will develop targeting lists, assist with client requests, and help manage campaigns with a focus on accuracy, timely communication, and data-driven insights.

This entry-level role emphasizes learning the video marketing landscape, coordinating with the design team on campaign assets, and maintaining organized, detailed project records in a remote environment.

Qualifications

• Fluency in English both written and verbal.
• 0–1 years of digital media experience.
• Strong work ethic and discipline for remote work.
• Proficiency in video conferencing and messaging apps.

Responsibilities

• Compile insightful weekly and monthly reports in Excel or PowerPoint.
• Take minute notes for POD meetings.
• Submit IOs for signature and input details into SFDC.
• Track performance, delivery, and margin goals for the POD.

Skills

English fluency

Remote work capability

Communication skills

Organizational skills

Tools

Excel

Zoom

Slack

Job description

Channel Factory provides intelligent marketing solutions for the next generation of contextual safety, suitability, and performance for brands and agencies. Our platform helps marketers implement, automate, and scale their marketing programs across the world's largest video library, YouTube and emerging growth channels. We sit at the intersection of marketing and suitability and have a mission of enabling the world's top brands to consciously connect with the right audience in the right context, maximizing suitability and contextual performance. Channel Factory embodies a strong start‑up culture that values diversity, collaboration, and results. Our bias towards execution balances critical thinking, analysis, and pragmatic problem solving. We expect a lot from one another and value our thoughtful and intellectually curious company culture. The Assistant Account Manager will be an eager to learn professional, seeking to learn and grow and become the expert in the video marketing offerings and capabilities of YouTube and off-YouTube platforms. Through meticulous attention to detail, he/she can manage multiple complex projects with ease – whether they call for organizational skills, statistical analysis, or business acumen – and is always ready and excited to hit the ground running. The primary responsibility of the role is to assist Channel Factory's Account Manager in daily deliverables needed from clients or internal projects.

Responsibilities

• Compiling insightful weekly, monthly, and/or Final Reports in MS Excel or MS Powerpoint
• Minute note-taker for POD meetings
• Submitting IOs for signature and inputting details into SFDC
• Tracking performance, delivery, and margin goals for the POD to ensure we are on track with goals & benchmarks
• Assisting with ad-hoc client requests with Account Manager leading client communication
• Developing targeting lists by audience and brand relevancy
• Leading campaign screenshots for proof of purchase with clients
• Researching and staying up to date with relevant trends
• Working with the Designer in creating brand safe screenshots for campaign POPs
• Monitoring pacing and margin reports for regional campaigns
• Assisting in special projects as assigned by AM-MGMT
• All other duties assigned

Requirements

• Fluency in English both written and verbal
• EXPERIENCE: 0‑1 years of digital media experience
• Strong work ethic & discipline to work productively in a remote environment
• Proficiency in video conferencing and messaging apps e.g., Zoom, Google Hangouts, Slack
• Advanced knowledge of Excel calculations, pivot tables, and graphs is a must!
• Bonus points if you are AdWords or YouTube certified!
• Have a thirst to learn the digital landscape and share with the team
• A self‑directed professional who knows what needs to be done and operates with a sense of urgency, focus, and discipline
• Able to effectively prioritize and work with little to no supervision
• Highly organized and detail‑oriented professional
• Have strong communication skills; verbal, written, interpersonal, and presentation
• A collaborative individual who can work both in a team and independently
• Driven and determined to learn and adapt in a face‑paced digital world
• Above all, possess the highest levels of professionalism, integrity, and ethics

Benefits

• Work with a leading startup in a high‑demand industry, and you would be working with like‑minded experts aiming to transform video ad operations
• Competitive salary
• Work‑life flexibility – we value your contributions above all

About Channel Factory

Founded in 2010, Channel Factory is an award‑winning marketing technology company that helps top global brands and agencies maximize YouTube advertising. Recognized as a technology innovator by Cynopsis and one of the fastest‑growing companies by Inc., Channel Factory has served over three hundred of the Fortune 500 in delivering scalable, brand‑safe, contextually aligned YouTube advertising software and services. By tapping into the deepest proprietary data pool on the market, the company enables highly customized, contextually aware, and dynamically optimized campaigns and provides industry‑leading performance for a portfolio of clients across all industries. Channel Factory is an equal‑opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Channel Factory makes hiring decisions based solely on qualifications, merit, and business needs at the time. The company also has employee resource groups focusing on encouraging inclusion and diversity in the workplace.