Account Executive

Gbs Group; A distancia; MXN 900,000 - 1,261,000; Jornada completa

Descripción de la vacante

A business consulting firm is looking for a motivated Account Executive to be the key point of contact for clients in the US market. The role involves managing client relationships, ensuring compliance, and driving sales through upselling additional services. Ideal candidates will have a Bachelor's degree in a related field and fluency in English and Spanish. This full-time position promises a dynamic work environment, catering to entrepreneurs looking to grow their businesses.

Formación

• Advanced level of English & Spanish, both written and verbal.
• Strong research and analytical skills.
• Exceptional interpersonal and problem-solving skills.
• Prior experience in a tax or accounting firm is ideal but not required.

Responsabilidades

• Act as the main point of contact for clients throughout the service delivery process.
• Coordinate with internal teams to ensure cohesive service delivery.
• Build and nurture long-term relationships with businesses.
• Monitor compliance deadlines to minimize penalties.
• Advise clients on regulatory changes.
• Track service completion and follow up with clients.

Conocimientos

Sales and Retention Experience

Strong Customer Service

Problem-Solving & Critical Thinking

Decision-Making

Proactive Communication

Operational Efficiency Mindset

Attention to Detail

Adaptability

Educación

Bachelor's degree in Business Administration or related field

Herramientas

Google Apps

Microsoft Office (Outlook, Word, Excel, PowerPoint)

Descripción del empleo

Overview

Are you passionate about helping entrepreneurs launch and grow their businesses in the USA? GBS Group is seeking a highly motivated and detail-oriented Account Executive to join our growing team. In this remote role, you will be the primary point of contact for our diverse clients, ensuring their smooth entry into the US market and continued compliance. You will proactively solve day-to-day operational challenges, drive client satisfaction, and ensure all services are delivered efficiently and on time. A key aspect of this role involves sales and retention of current customers, where you will actively engage with existing clients, identify opportunities to upsell additional services and compliance solutions, and foster long-term business relationships. If you're a problem-solver who thrives in a dynamic environment, possesses exceptional attention to detail, and has a knack for driving sales and client retention, we encourage you to apply.

Key Responsibilities

• Act as the main point of contact for clients throughout the service delivery process, ensuring clear, proactive, and timely communication.
• Coordinate with internal teams (Billing, Accounting, Taxes) to ensure cohesive and smooth service delivery.
• Build and nurture long‑term relationships with businesses, understanding their goals, history, and evolving needs.
• Oversee and manage the company incorporation process for clients.
• Monitor and track crucial compliance deadlines (e.g., annual reports, federal reports) to minimize penalties.
• Advise clients on regulatory changes and ensure appropriate actions to maintain compliance.
• Assist in the preparation and filing of incorporation and compliance documents, ensuring filings meet regulatory standards.
• Coordinate periodic check‑in meetings with clients.
• Facilitate the introduction of the Tax Accountant responsible for preparing the Corporate Income Tax Return.
• Engage with current clients to ensure satisfaction and identify opportunities to upsell additional solutions and compliance services.
• Monitor and analyze operational processes to identify improvements and streamline procedures.
• Track service completion and follow up with clients to confirm services were delivered on time.
• Address issues or concerns in service delivery and elevate as needed to ensure timely resolution and a seamless client experience.
• Educate business owners on best practices in compliance.
• Provide clients with access to useful templates and training materials to help manage their company's accounting.
• Assist with administrative functions related to start‑ups and support other departments as required.

Required Qualifications

• Bachelor's degree in Business Administration, Economics, Finance, Accounting, International Business, or a related field.
• Advanced level of English & Spanish, both written and verbal.
• Intermediate Google Apps & Microsoft Office skills (Outlook, Word, Excel, PowerPoint).
• Strong research and analytical skills.
• Exceptional interpersonal and problem‑solving skills.
• Prior experience working in a tax or accounting firm is ideal but not required.

Competencies

• Sales and Retention Experience : Ability to identify upselling opportunities and promote additional services to current clients, ensuring long‑term retention.
• Strong Customer Service : Ability to build and maintain positive client relationships and high satisfaction.
• Problem‑Solving & Critical Thinking : Analyze operational challenges and communicate solutions clearly.
• Decision‑Making : Exercise sound judgment to improve service delivery and client experience.
• Proactive Communication : Keep clients and internal stakeholders informed and aligned.
• Operational Efficiency Mindset : Streamline processes to enhance efficiency.
• Attention to Detail : High accuracy in documentation and procedures.
• Adaptability : Thrive in a fast‑paced environment without compromising quality.

About GBS Group

GBS Group helps entrepreneurs and executives create opportunities by building better businesses. We provide integrated business solutions to small and medium‑size businesses, focusing on Start‑up Services and Financial & Tax Advisory. Our diverse team of multidisciplinary consultants partners with clients to help them achieve their goals. We value empathy, integrity, and a commitment to client success. GBS Group has offices in Miramar, FL.

Seniority level: Entry level
Employment type: Full‑time
Job function: Sales and Business Development
Industries: Business Consulting and Services