Tutoring Center Operations & Support Lead

American University of Kuwait; Gouvernement Hawalli; On-site; KWD 12,000 - 18,000; Full time

Job summary

The American University of Kuwait is seeking an Academic Support Specialist to help run the Tutoring Center, supervise peer tutors, and coordinate academic support services. The role blends direct tutoring with administrative duties, student follow-up, and data collection to ensure consistent, effective student support.

Responsibilities include scheduling, onboarding tutors, facilitating workshops, advising on accommodations, and contributing to program assessments and reports for continuous

Qualifications

• Assisting daily operations of the Tutoring Center.
• Supervising peer tutors and student employees.
• Maintaining CRLA training documentation and reporting requirements.
• Providing tutoring and Supplemental Instruction within areas of expertise.
• Supporting referrals and accommodations for students.
• Documenting observations and center operations.

Responsibilities

• Monitor scheduling, visits, and service records.
• Recruit, onboard, schedule, supervise, train, and evaluate tutors.
• Support tutoring training and certification processes.
• Offer tutoring and supplemental instruction as needed.
• Assist students referred by faculty or advising units.
• Coordinate and document referrals and follow-up observations.
• Support workshops and classroom presentations.
• Maintain accurate records and timesheets for student employees.
• Aid in data collection, verification, and reporting across terms and audits.
• Assist with center administration and operations enhancements.
• Collaborate with faculty and university units on tutoring needs.

Skills

Tutoring

Peer tutor supervision

Data collection

Administrative coordination

Workshop coordination

Assessment

Tools

TracCloud

TutorTrac

CRLA documentation

Job description

The American University of Kuwait is seeking an Academic Support Specialist to help run the Tutoring Center, supervise peer tutors, and coordinate academic support services. The role blends direct tutoring with administrative duties, student follow-up, and data collection to ensure consistent, effective student support.

Responsibilities include scheduling, onboarding tutors, facilitating workshops, advising on accommodations, and contributing to program assessments and reports for continuous