Team Leader - Hospitality & Retail Operations

Woopel; Kuwait; On-site; KWD 15,000 - 21,000; Full time

Job summary

Woopel in Al-Kuwait seeks a competent Supervisor to lead a team and drive performance in a fast-paced environment. You will motivate up to 20 staff, ensure service excellence, and uphold procedures with precision and timeliness.

Fluent English and Arabic communication is preferred, with a focus on hospitality or retail experience. The role offers a competitive salary in Kuwait and growth opportunities within a dynamic team.

Qualifications

• Bachelor’s degree or equivalent experience.
• Strong leadership and organizational abilities.
• Excellent verbal and written communication in English and Arabic (preferred).

Responsibilities

• Lead a team of up to 20 people.
• Monitor team performance and provide feedback.
• Maintain high standards of customer service.
• Develop strategies to increase productivity and efficiency.
• Ensure all procedures are adhered to correctly and in a timely manner.
• Manage employee schedules and time off requests.
• Address customer complaints in an effective manner.

Skills

Leadership

Communication

Multitask

Organizational skills

Problem-solving

Education

Bachelor’s degree or equivalent experience

Job description

Woopel in Al-Kuwait seeks a competent Supervisor to lead a team and drive performance in a fast-paced environment. You will motivate up to 20 staff, ensure service excellence, and uphold procedures with precision and timeliness.

Fluent English and Arabic communication is preferred, with a focus on hospitality or retail experience. The role offers a competitive salary in Kuwait and growth opportunities within a dynamic team.