Store Manager: Lead Exceptional Customer Experience

Sephora USA, Inc; Kuwait; On-site; KWD 15,000 - 28,000; Full time

Job summary

Sephora USA, Inc in Kuwait seeks an experienced Store Manager to lead a high-traffic beauty store. You will supervise a team, coach staff, and ensure an addictive customer experience while achieving sales and operational KPIs.

You will manage stock, merchandising, training, and daily floor leadership, coordinating with the Area Manager to develop local strategies, monitor performance, and drive brand standards.

Qualifications

• Minimum 5–6 years in store management.
• Fluent English; Arabic a plus.
• Strong business acumen and digital orientation.

Responsibilities

• Lead and coach store team to deliver exceptional customer experience.
• Manage floor leadership, stock, merchandising and KPI targets.
• Collaborate with Area Manager to implement local growth plans.
• Ensure brand standards and policy compliance across operations.

Skills

Store leadership

Team coaching

Customer service

KPI management

Merchandising

People development

Tools

Axonify

Job description

Sephora USA, Inc in Kuwait seeks an experienced Store Manager to lead a high-traffic beauty store. You will supervise a team, coach staff, and ensure an addictive customer experience while achieving sales and operational KPIs.

You will manage stock, merchandising, training, and daily floor leadership, coordinating with the Area Manager to develop local strategies, monitor performance, and drive brand standards.