Steward - CP

Kimpton; Kuwait; On-site; KWD 2,800 - 5,000; Full time

Job summary

Kimpton in Kuwait seeks a diligent steward to support kitchen operations and uphold service standards. You will work with the kitchen team to ensure clean equipment, maintain surfaces and support guest experiences through diligent hygiene and safety practices.

You will participate in required training, follow grooming and attendance policies, and collaborate across departments to promote the hotel's reputation and operational excellence.

Responsibilities

• Comply with hotel rules, regulations and Employment Handbook provisions.
• Maintain grooming standards and exemplary department behaviour and appearance.
• Follow Time and Attendance policies and hotel schedules.
• Liaise with the Kitchen Team to ensure equipment is ready for service.
• Establish and maintain effective inter-departmental working relationships.
• Participate in hotel activities to promote the hotel's reputation.
• Work with the team to enhance guest experience according to standards.
• Engage in all required training activities.
• Daily cleaning of all dishes and technical equipment.
• Daily cleaning of kitchen floors, cupboards and machines.
• Monitor stock of cleaning supplies for stewarding and kitchen.
• Dispose waste daily with correct waste separation per environmental standards.
• Refill cupboards with dishes and manage dish towel stock with housekeeping.
• Clean tile areas in kitchen and public areas such as lobby or bar.
• Weekly cleaning of delivery areas, storage rooms and hotel surroundings.
• Check empties daily and cover staff duties in coordination with supervisors.
• Assist in orienting new trainees or staff covering duties.
• Hover lobby and restaurant areas daily and after functions when requested.
• Demonstrate a service attitude and promote cost-saving measures where possible.
• Adhere to Company Health and Safety policies and ensure compliance in areas of responsibility.
• Be familiar with property safety, first aid, fire and emergency procedures and enforce them.
• Review security incidents and implement corrective measures with management.

Job description

FINANCIAL RETURNS

• Comply with Hotel Rules and Regulations and provisions contained in the Employment Handbook


• Comply with Company Grooming Standards. Maintains exemplary department standards of behaviour and appearance and attitude as expected in an IHG Brand


• Comply with Time and Attendance Policies

PEOPLE

• Liaise with the Kitchen Team to ensure accurate and clean equipment is ready for service.


• Establishes and maintains effective employee and inter-departmental working relationships


• To participate in various hotel activities like sports, staff party events, CSR events, to promote the reputation of the hotel.

GUEST EXPERIENCE

• To work along with the team according to the standard and policy, to bring about the guest experience.


• Actively participate in all training activities.

RESPONSIBLE BUSINESS

• Daily cleaning of all dishes and technical equipment


• Daily cleaning of all kitchen floors, cupboards and machines


• Daily control of required stock of cleaning supplies for stewarding department and kitchen


• Daily emptying the waste, responsible for waste separation according to environmentally standards


• Refilling cupboards with dishes


• Daily control of required dish towels and refilling stock through housekeeping department


• Daily cleaning of all tile areas in kitchen area as well as public areas like lobby or bar and offices


• Weekly cleaning of the delivery area, all storage rooms, hotel surroundings and waste room


• Daily checking all empties


• Responsibility for covering staff and organizing their duties in cooperation with the Guest Service Assistant Food & Beverage or the Guest Service Assistant Restaurant


• Orientation for new trainees or other staff covering duties


• Daily hovering lobby and restaurant area.


• Hovering banqueting rooms after functions or upon request through Guest Service Manager Food & Beverage or Guest Service Assistant Restaurant


• Demonstrating a ‘Service’ attitude


• Recycle where-ever possible and enforce cost saving measures where appropriate


• Is familiar with Company Health and Safety Policies and ensures operational areas promote and comply with them


• Take responsibility to rectify hazardous situations, reporting major areas of concern to General Manager or delegate


• Is familiar with property safety, first aid and fire and emergency procedures and actively enforces these in area of responsibility


• Ensure security incidents in the operational area are reviewed and corrective measures implemented to prevent recurring incidents


• Comply with the Company’s Corporate Code of Conduct


• Is familiar with the company values and model desired behaviors


• Performs tasks as directed by the responsible Guest Service Assistant Food & Beverage in pursuit of the achievement of business goals