Senior Advanced Project Engineer

Honeywell International, Inc.; Kuwait; Remote; KWD 90,000 - 120,000; Full time

Job summary

Honeywell International, Inc. is seeking an A360 Performance Manager to provide strategic leadership of the Service/Support Team, ensuring contract management, delivery, and execution of Assurance A360 activities.

The role collaborates with Sales, Project Automation, and Field Service to forecast performance, drive growth, and ensure safe, compliant operations across global time zones.

Qualifications

• Degree in engineering or equivalent experience preferred.
• 5-10 years in an industrial environment.
• Ability to work across time zones & irregular hours.
• Knowledge of project management and cost control.
• Strong communication skills in English and Norwegian are expected.

Responsibilities

• Provide strategic leadership to a multi-disciplined team dealing with complex equipment and services.
• Plan and forecast business performance and aggressively deploy growth initiatives.
• Partner with Sales, Project Automation and Advanced Solutions Business LOBs to drive opportunities.
• Oversee CRM and SAP processes and ensure contract compliance and documentation.

Skills

Strategic leadership

Team leadership

Communication

Industrial experience

CRM knowledge

Education

Engineering degree

Tools

CRM

SAP

Job description

The A360 Performance Manager is responsible for the strategic leadership of the Service/Support Team ensuring contract management, delivery and execution of all Assurance A360 activities. The meeting of all agreed metrics and customer interactions linked to it.

Key Responsibilities

People

• Provide strategic Leadership to a multi-disciplined team consisting of an FSM & SOL plus Service, Projects & Support specialists dealing with complex technical equipment and a highly sophisticated range of products and services.
• Ensure the organization achieves its strategic growth objectives through attracting, developing, rewarding & retaining the necessary skills and resources in the A360 environment.

Business

• Accurate planning and forecasting of business performance.
• Aggressively deploying growth initiatives.
• Partner with Project Automation and Advanced Solutions Business LOBs.
• Work with the Sales team to drive additional orders and develop / capitalize on business opportunities.

Operations

• Work with the Field Service Manager & Service Operations Leader to develop and establish an operational plan to provide the path for the operational processes i.e. Applicable CRM and SAP.
• Communication with the Customer in accordance with a contract specific Communications Plan (supported by Stakeholder Analysis and RASCI).
• Support the Service team in resolving incidents and troubleshooting of problems (including an escalation process for the customer).
• Review system performance metrics and plan / manage accordingly.
• Oversee all major upgrades and migrations.
• Work within Customer's change management process.
• Serve as approver of all significant change requests.
• Include an operational risk / benefit assessment for all significant changes (including a Risk Management Plan).
• Participate in all pre-outage planning meetings and support all On-Process Migrations.
• Review and advise the site on all project activities affecting the control system
• Ensure documentation is updated.
• Support the Field Service Manager & Service Operations Leader in developing and communicating training needs that would improve system performance or reliability (including Training Needs Analysis, Training Plan and Competency Matrix for Honeywell & Customer team members).
• Manage third party underpinning contracts to ensure cost effective, appropriate quality and timely performance.

Safety

• Ensure compliance with a contract specific HSE Plan
• Ensure that all required safety standards are understood and measured for full Honeywell compliance throughout the service business.
• Be a spokesman for Honeywell's safety culture and promote safety always.

YOU MUST HAVE

• A Degree in engineering or relevant job experience preferred.
• 5-10 years in an industrial environment
• Need to be equipped with all IT remote connection communication tools.
• Required to work irregular working hours to facilitate global time difference telephone conferences or strategic planning sessions.
• Off-shore visits might be required based on customer requirements.
• Demonstrated technical management and leadership abilities. (Conceptualise, develop, and execute)
• Finance – understanding of Profit & Loss statements.
• Experience in Service and Project Management methodologies.
• Knowledge of appropriate Business, Engineering, Field and Supply Chain principles.
• Excellent Communication skills – oral, written and presentation. (Norway and English)
• Broad knowledge of Honeywell products and their applications thereof.
• Negotiation and conflict management skills.
• Honeywell service applications. (Applicable CRM and SAP)

WE VALUE

• Advanced degrees in Electrical Engineering (EE) or Mechanical Engineering (ME)
• Experience with quality management systems and processes
• Strong leadership and mentoring abilities
• Ability to drive results and meet deadlines
• Passion for innovation and continuous learning

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world's most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector's transition from automation to autonomy.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.