Quality Engineering

Keeta; Kuwait City; On-site; KWD 12,000 - 18,000; Full time

Job summary

Keeta is seeking a Quality Assurance Manager to lead the development and enforcement of quality standards across all fresh produce categories, with a focus on fruits, vegetables, meat, and seafood. You will coordinate inspections, drive continuous improvement, and partner with procurement and suppliers to ensure safe, compliant, and efficient supply chain operations.

This role emphasizes training, audits, and team leadership to achieve consistent quality and operational excellence at our Kuwait

Responsibilities

• Develop and update quality standards for fresh produce, ensuring regulatory compliance.
• Conduct inspections of fruits, vegetables, meats, and packaged goods.
• Analyze customer complaints and coordinate corrective actions with procurement.
• Maintain communication with procurement, suppliers, and internal teams.
• Audit end-to-end processes including receiving, storage, processing, shipping.
• Support projects such as storage-picking separation and packaging improvements.
• Provide training and guidance to the quality control team.
• Schedule, assign tasks, and evaluate performance of the QC team.

Job description

1. Development and Management of Quality Standards Establish Standards: Develop and update quality and acceptance standards for fresh produce such as fruits, vegetable, meat, and seafood, ensuring compliance with industry regulations and company policies. Implementation: Ensure the consistent application of quality standards across all fresh produce categories.

2. Quality Control and Inspection Conduct Inspections: Perform quality inspections for fresh fruits, vegetable, meats, and packaged goods according to established standards. Issue Resolution: Identify issues with products and promptly communicate with procurement to facilitate corrective actions.

3. Quality Improvement Initiatives Complaint Analysis: Analyze customer complaints and collaborate with relevant departments to resolve issues. Data Analysis: Analyze return data to identify trends and implement quality improvement measures. Supply Chain Collaboration: Work with upstream and downstream partners to implement core improvements in the supply chain.

4. Communication and Coordination Stakeholder Engagement: Maintain effective communication with procurement, suppliers, and internal departments to ensure continuous quality improvement. Supplier Relations: Collaborate with suppliers to ensure they understand and meet quality expectations.

5. Process Auditing End-to-End Auditing: Conduct comprehensive audits of processes including receiving, storage, processing, shipping, and distribution to ensure compliance with operational standards. Safety and 5S Management: Implement safety protocols and 5S management practices to maintain a clean and safe working environment.

6. Project Implementation Project Support: Assist headquarters in the implementation of projects such as storage-picking separation and packaging improvements to enhance operational efficiency.

7. Team Training and Development Professional Guidance: Provide professional guidance and training to quality control team members. Standard Training: Conduct training sessions for warehouse staff to ensure they adhere to quality standards and procedures.

8. Personnel Management Scheduling and Task Assignment: Manage daily schedule, task assignments, and performance evaluations for the quality control team. Performance Assessment: Implement a performance assessment system to motivate and improve team performance.