Operations Supervisor — Lead Team & Service Excellence

Jobleader; Kuwait; On-site; KWD 13,000 - 16,000; Full time

Job summary

Jobleader is seeking a competent Supervisor in Al-Kuwait to oversee daily operations and manage staff, ensuring tasks are completed efficiently. The role requires strong leadership and the ability to work under pressure while maintaining high customer service standards.

The successful candidate will delegate tasks, monitor progress, and address customer complaints professionally, with a focus on continuous improvement.

Qualifications

• Minimum 2 years of supervisory experience.
• Strong leadership and communication skills.
• Ability to work under pressure and multitask.
• Basic computer skills and customer service orientation.

Responsibilities

• Oversee daily operations and manage staff to ensure tasks are completed efficiently.
• Provide guidance and direction to staff; delegate tasks and monitor progress.
• Handle customer complaints professionally and identify areas for improvement.
• Monitor performance, give feedback, and implement solutions to operational issues.

Skills

Leadership

Communication

Problem-solving

Decision-making

Organizational

Multitasking

Customer service

Job description

Jobleader is seeking a competent Supervisor in Al-Kuwait to oversee daily operations and manage staff, ensuring tasks are completed efficiently. The role requires strong leadership and the ability to work under pressure while maintaining high customer service standards.

The successful candidate will delegate tasks, monitor progress, and address customer complaints professionally, with a focus on continuous improvement.