Flexible Hours Team Lead - Customer Service & Ops

Work corp; Kuwait; On-site; KWD 13,000 - 16,000; Full time

Benefits offered by this job

Medical insurance

Paid holidays

Pension plan

Job summary

Work corp in Al-Kuwait is seeking an experienced Supervisor to lead a team, improve performance, and ensure safe, high-quality service. The role includes recruiting staff, scheduling shifts, and addressing customer concerns.

The ideal candidate has a business background, 2+ years in supervision, strong communication, and proficiency with Microsoft Office. Flexible hours, including evenings and weekends, are required.

Qualifications

• Bachelor’s degree in Business Administration or related field.
• At least two years of experience in Supervisory role.
• Excellent communication skills.
• Ability to manage multiple tasks at once.
• A strong focus on customer service.
• Proficiency in Microsoft Office Suite.
• Willingness to work flexible hours, including evenings and weekends.
• Must be eligible to work in Al-Kuwait or willing to become eligible (for immigrants).

Responsibilities

• Lead and manage a team to ensure efficiency.
• Develop strategies to improve staff performance.
• Monitor service quality and workplace safety.
• Recruit new staff and schedule shifts.
• Handle customer complaints and concerns.

Skills

Excellent communication skills

Ability to manage multiple tasks at a時

Education

Bachelor’s degree in Business Administration or related field

Tools

Microsoft Office Suite

Job description

Work corp in Al-Kuwait is seeking an experienced Supervisor to lead a team, improve performance, and ensure safe, high-quality service. The role includes recruiting staff, scheduling shifts, and addressing customer concerns.

The ideal candidate has a business background, 2+ years in supervision, strong communication, and proficiency with Microsoft Office. Flexible hours, including evenings and weekends, are required.