Operations Manager

Al Wazzan Group of Companies; Kuwait City; On-site; KWD 10,000 - 15,000; Full time

Job summary

Al Wazzan Group of Companies in Kuwait City seeks an Operations Manager to oversee day-to-day activities across its units on-site.

You will plan workflows, monitor performance, and lead teams while driving process improvements to boost efficiency and service quality. The role collaborates with finance, HR, and leadership to support growth.

Applicants should have strong operations, budgeting, and communication skills, plus a Bachelor's degree; GCC experience is a plus.

Qualifications

• Strong operations management and process optimization experience.
• Experience in team leadership and cross-functional collaboration.
• Proficiency in data analysis, reporting, and ERP systems.
• Budgeting, resource allocation, and cost control knowledge.
• Excellent organizational and time-management abilities.
• Clear, professional communication with stakeholders.
• Bachelor’s degree in related field; advanced qualifications are an advantage.
• Experience in on-site Kuwaiti environment and knowledge of GCC regulations.

Responsibilities

• Oversee day-to-day operational activities across designated business units.
• Plan and coordinate workflows and monitor performance against targets.
• Implement process improvements to boost efficiency and service quality.
• Supervise teams and manage resource allocation.
• Ensure compliance with company policies and regional regulations.
• Collaborate with senior leadership on strategies and reporting.
• Coordinate with finance, HR, and other support functions.
• Manage vendor and partner relationships.
• Maintain safety, quality, and customer satisfaction standards.

Skills

Operations management

Team leadership

Cross-functional collaboration

Data analysis

Budgeting

Resource allocation

Communication skills

Problem-solving

Time management

Education

Bachelor's degree

Tools

ERP systems

Job description

Role Description

The Operations Manager is a full-time, on-site role based in Kuwait City, responsible for overseeing day-to-day operational activities across designated business units within Al Wazzan Group. This role includes planning and coordinating workflows, monitoring performance against operational targets, and implementing process improvements to enhance efficiency and service quality. The Operations Manager will supervise teams, manage resource allocation, ensure compliance with company policies and regional regulations, and collaborate with senior leadership on operational strategies and reporting. The role also involves coordinating with finance, HR, and other support functions, managing vendor and partner relationships, and identifying opportunities to streamline operations and reduce costs. The Operations Manager will be expected to maintain high standards of safety, quality, and customer satisfaction while supporting the group’s growth objectives.

Qualifications

• Strong operations management skills, including process optimization, workflow planning, and performance monitoring.
• Experience in team leadership, staff supervision, and cross-functional collaboration within complex or multi-business environments.
• Proficiency in data analysis, reporting, and use of productivity tools or ERP systems to support decision-making.
• Solid understanding of budgeting, resource allocation, and cost control practices in an operational context.
• Excellent organizational, problem-solving, and time-management abilities, with attention to detail and follow-through.
• Clear and professional communication skills, with the ability to interact effectively with internal stakeholders and external partners.
• Bachelor’s degree in Business Administration, Operations Management, Engineering, or a related field; advanced qualifications are an advantage.
• Relevant experience in operations or management roles, preferably within diversified groups or sectors such as automotive, retail, real estate, or services.
• Demonstrated ability to work on-site in a fast-paced environment in Kuwait City and adapt to changing business needs.
• Knowledge of regional regulations and compliance requirements in Kuwait and the GCC is