Massage Therapy Trainer & Service Quality Coach

Masaj Co.; Kuwait; On-site; KWD 6,700 - 13,000; Full time

Job summary

Masaj Co. in Kuwait seeks an experienced Massage Therapist and Trainer to elevate service quality. You will lead training sessions, teach Swedish, Deep Tissue, Thai, Aromatherapy, and other techniques, and develop SOPs to standardize care.

The role requires strong communication, leadership, and the ability to assess performance. You will mentor staff, stay current with wellness trends, and support the Spa Manager in delivering exceptional guest experiences.

Qualifications

• Proven experience as a Massage Therapist and/or Massage Trainer.
• Professional certification in Massage Therapy or related field.
• Strong knowledge of Swedish, Deep Tissue, Thai, Aromatherapy and other therapies.
• Experience in training, coaching, or supervising therapists is preferred.
• Excellent communication and presentation skills.
• Strong leadership and team development abilities.
• Ability to assess staff performance and provide constructive feedback.
• Good knowledge of hygiene and health & safety standards.
• English communication skills required; Arabic is an advantage.

Responsibilities

• Conduct professional training sessions for massage therapists.
• Train employees in different massage techniques and body treatments.
• Develop and update training materials, manuals, and SOPs.
• Evaluate therapists' practical skills and knowledge.
• Provide coaching and refresher training to improve performance.
• Ensure all massage treatments are performed according to company standards.
• Train staff on hygiene, sanitation, health, and safety procedures.
• Monitor treatment quality and provide feedback for continuous improvement.
• Stay updated with new massage techniques and wellness industry trends.
• Support the Spa Manager in maintaining a high level of service quality.

Skills

Massage Therapist

Massage Trainer

Communication

Leadership

Team development

Feedback

Hygiene & Safety

English

Arabic

Education

Massage Therapy Certification

Job description

Masaj Co. in Kuwait seeks an experienced Massage Therapist and Trainer to elevate service quality. You will lead training sessions, teach Swedish, Deep Tissue, Thai, Aromatherapy, and other techniques, and develop SOPs to standardize care.

The role requires strong communication, leadership, and the ability to assess performance. You will mentor staff, stay current with wellness trends, and support the Spa Manager in delivering exceptional guest experiences.