Lodging & Linen Operations Manager (DoD Secret)

Intrepid Global Solutions; Kuwait City; Presencial; KWD 19 000 - 28 000; Tempo integral

Resumo da oferta

Intrepid Acquisition Holdings, LLC is seeking a Lodging Manager to oversee lodging operations, linen exchange, and occupancy accountability in a DoD-support environment. Responsibilities include using CQMAPs software for check-in/out, training staff, maintaining rosters, and ensuring 24/7 locator services.

The role requires a high school diploma, at least five years of lodging supervision experience, and the ability to manage data securely while de-escalating customer issues.

Qualificações

• High School diploma or equivalent.
• Access to workload data and sensitive information from 386 LAN.
• Knowledgeable of CQMAPs software and ability to train employees in its use.
• Minimum of five years supervising and managing DoD or comparable lodging.
• Experience in hospitality and services management and aseptic cleaning procedures.
• Ability to resolve customer complaints professionally and de-escalate conflicts.
• Effective data management including accuracy, security and accessibility.

Responsabilidades

• Oversee linen exchange and lodging main office operations.
• Use government software to check in/out personnel.
• Train employees on government software.
• Maintain bed space rosters and occupancy data.
• Provide rosters and data upon request to the Government.
• Maintain key and door code control with minimal discrepancies.
• Ensure 24/7 locator service and 100% room/customer accountability.
• Manage linen exchange workload around 285 sets per day and rapid exchanges for 325 individuals per hour.
• Support DVQ duties including bed making and room cleaning.

Conhecimentos

CQMAPs software training

Data management

Customer service

Training staff

Formação académica

High School diploma or equivalent

Ferramentas

CQMAPs software

Microsoft Office

Descrição da oferta de emprego

Intrepid Acquisition Holdings, LLC is seeking a Lodging Manager to oversee lodging operations, linen exchange, and occupancy accountability in a DoD-support environment. Responsibilities include using CQMAPs software for check-in/out, training staff, maintaining rosters, and ensuring 24/7 locator services.

The role requires a high school diploma, at least five years of lodging supervision experience, and the ability to manage data securely while de-escalating customer issues.