Housekeeping Team Leader

Hilton; Kuwait; Remote; KWD 6,000 - 12,000; Full time

Benefits offered by this job

Incredible travel perks

Paid parental leave

Crisis concierge

Mental health resources

Job summary

Hilton Kuwait is seeking a Housekeeping Team Leader to supervise, train and schedule staff, ensuring spotless and welcoming guest rooms. You’ll perform routine inspections, coordinate maintenance, and drive deep-cleaning initiatives while maintaining inventory and guest satisfaction.

Hilton offers exceptional perks such as travel discounts, paid parental leave, crisis concierge, and mental health resources to support Team Members’ wellbeing.

Responsibilities

• Supervise the housekeeping team: Train, schedule, and oversee staff to ensure cleanliness and quality.
• Conduct room and area inspections: Check checkout rooms and occupied rooms for cleanliness.
• Coordinate maintenance needs: Report and follow up on facility concerns.
• Oversee special projects: Schedule and supervise periodic deep cleaning.
• Manage inventory and equipment: Maintain stock and ensure proper maintenance of housekeeping equipment.
• Delight our guests: Provide excellent service including VIP requests.

Job description

Job Identification: 224981

Job Category: Housekeeping and Laundry

Job Schedule: Full time

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Housekeeping Team Leader , you’re not just ensuring the upkeep and cleanliness of the hotel – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here’s what you’ll do during a typical day:

• Supervise the housekeeping team: Train, schedule, and oversee team members to ensure cleanliness and quality standards in guest rooms

• Conduct room and area inspections: Perform routine checks of checkout rooms, spot inspections of occupied rooms, and review service areas, storage, and corridors to ensure cleanliness and maintenance standards are met

• Coordinate maintenance needs: Report and promptly follow up on any maintenance issues or facility concerns

• Oversee special projects: Schedule and supervise periodic deep cleaning and special housekeeping initiatives

• Manage inventory and equipment: Maintain stock levels and ensure proper maintenance of housekeeping equipment

• Delight our guests: Ensure excellent service, including VIP and special guest requests

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

How We’ll Help You Thrive

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including:

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).

Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.