Guest Safety & Loss Prevention Specialist

Courtyard by Marriott; Kuwait City; On-site; KWD 8,000 - 12,000; Full time

Job summary

Courtyard by Marriott Kuwait City is seeking a vigilant Loss Prevention & Security team member to patrol the property, monitor security systems, and assist guests during emergencies. The role emphasizes prompt incident reporting, collaboration with hotel staff, and maintaining a safe environment for all guests and colleagues.

Responsibilities include monitoring CCTV and alarms, securing entrances, and providing first aid/CPR when needed.

Qualifications

• High school diploma or GED required or equivalent.
• No related work experience required (entry level for hotel security with training).
• No supervisory experience required.
• Ability to follow hotel policies and safety protocols.

Responsibilities

• Patrol all areas of Courtyard Kuwait City to ensure guest and team member safety.
• Monitor CCTV, perimeter alarms, and duress alarms; respond to alarms and incidents.
• Lock/secure property entrances as needed and conduct daily hazard inspections.
• Assist guests during emergencies, provide first aid/CPR when required, and notify appropriate personnel.
• Complete incident reports, investigations, and loss prevention documentation promptly.
• Escort unwelcome individuals from property and maintain confidentiality of sensitive information.
• Maintain professional appearance and communicate clearly with guests and staff.
• Move and respond quickly to emergencies; support team to maintain smooth operations.

Skills

Patrol

CCTV monitoring

Emergency response

Incident reporting

Guest/employee safety

Communication

Conflict resolution

Education

High school diploma or GED

Tools

Closed-Circuit TV (CCTV) systems

Perimeter alarm systems

Job description

Courtyard by Marriott Kuwait City is seeking a vigilant Loss Prevention & Security team member to patrol the property, monitor security systems, and assist guests during emergencies. The role emphasizes prompt incident reporting, collaboration with hotel staff, and maintaining a safe environment for all guests and colleagues.

Responsibilities include monitoring CCTV and alarms, securing entrances, and providing first aid/CPR when needed.