Guest-Focused Retail Sales Associate

Apparel Group; Gouvernement Hawalli; On-site; KWD 3,300 - 5,600; Full time

Job summary

Apparel Group in Kuwait is seeking a customer-focused sales associate to represent the brand in-store and drive sales through excellent service. You will greet customers, assist in selecting products, and promote the Club Apparel Loyalty Program while maintaining brand standards and knowledge of the group’s brands.

You will handle the POS, manage merchandising, and sustain loss prevention practices. This role requires flexibility for extended hours, strong grooming, and teamwork in a fast-paced

Qualifications

• Represent the brand and maximize sales through exceptional customer service and retail experience.
• Maintain visual presentation and store standards as assigned by management.
• Be up-to-date on brand knowledge to assist with cross-selling.

Responsibilities

• Greet customers and help them select the right product.
• Convert window shoppers to buyers.
• Promote the Club Apparel Loyalty Program for repeat sales.
• Follow GUEST: Greet, Understand, Explain, Sell, Thank guidelines.
• Stay informed about group brands for suggestive selling.
• Be presentable and well-groomed at all times.
• Flexible to work extended hours during sale periods.
• Maintain up-to-date product knowledge and minimize stock loss.
• Handle POS and billing efficiently.

Skills

Customer Service

Merchandising

POS Handling

Inventory

Cash Handling

Loss Prevention

Shift Flexibility

Job description

Apparel Group in Kuwait is seeking a customer-focused sales associate to represent the brand in-store and drive sales through excellent service. You will greet customers, assist in selecting products, and promote the Club Apparel Loyalty Program while maintaining brand standards and knowledge of the group’s brands.

You will handle the POS, manage merchandising, and sustain loss prevention practices. This role requires flexibility for extended hours, strong grooming, and teamwork in a fast-paced