Entry-Level Operations & Customer Experience Lead

Jing Hau; Kuwait; On-site; KWD 17,000 - 21,000; Full time

Benefits offered by this job

On-the-job training

Growth opportunities

Performance incentives

Job summary

Jing Hau in Al-Kuwait is seeking a motivated Manager to oversee daily operations and lead a small team. Training will be provided for applicants with no prior experience, with emphasis on organizational skills and customer service excellence.

The role focuses on supervising staff, budgeting, customer inquiries, and strategic improvements to drive sales and efficiency. Opportunities for advancement exist within the organization.

Qualifications

• Bachelor's degree in business or related field desirable but not required.
• No prior experience required; on-the-job training provided.

Responsibilities

• Oversee day-to-day operations of the business.
• Manage staff schedules and monitor employee performance.
• Handle customer service inquiries and resolve issues.
• Manage budgeting and invoicing processes.
• Create promotional material and support marketing efforts.
• Handle customer complaints and maintain service quality.
• Oversee maintenance of office equipment.
• Carry out market research to inform decisions.
• Ensure regulatory compliance and risk controls.
• Develop strategies to increase sales and profits.
• Create reports on operational activity for leadership.
• Attend meetings with clients, suppliers and other stakeholders.

Skills

Organizational skills

Communication skills

Problem solving

Customer service

Education

Bachelor's degree in business or related field

Job description

Jing Hau in Al-Kuwait is seeking a motivated Manager to oversee daily operations and lead a small team. Training will be provided for applicants with no prior experience, with emphasis on organizational skills and customer service excellence.

The role focuses on supervising staff, budgeting, customer inquiries, and strategic improvements to drive sales and efficiency. Opportunities for advancement exist within the organization.