Engineer, Pre-Sales Fixed & ICT/ FASTtelco Subsidiary of Ooredoo Kuwait

Ooredoo; Kuwait City; On-site; KWD 7,000 - 11,000; Full time

Job summary

Ooredoo Kuwait is seeking an Engineer, Pre-Sales Fixed & ICT to support the sales team by delivering technical clarity on Fixed and ICT solutions. You will conduct product demonstrations, respond to technical inquiries, and tailor proposals to client requirements.

In this role you will attend vendor trainings, pursue relevant certifications, and collaborate with cross-functional teams to articulate value, ensuring winning tender responses and strong customer relationships in Kuwait City.

Qualifications

• 3-4 years of experience in a similar role.
• Strong knowledge of networking, cyber security and ISP-related solutions.
• Excellent communication and presentation skills.
• Experience in presenting technical solutions to clients.
• Certifications in relevant technologies.
• Building solutions based on product portfolio.
• Networking technologies: LAN, WLAN, WAN.
• Understanding of network security practices and presales.

Responsibilities

• Provide technical expertise and support to the sales team and their customers.
• Address technical inquiries and assist in RFP/RFI responses.
• Act as a technical advisor during sales meetings and negotiations; conduct product demonstrations and presentations to showcase the company's solutions.
• Attend vendor training for ICT and Fixed products.
• Achieve the required certifications for ICT products.
• Understand customer requirements and tailor technical proposals to meet their needs.
• Support Sales personnel to deliver presentations and product demonstrations; collaborate with the sales team in the preparation of proposals and quotations.
• Support key account managers and internal sales representatives from a technical standpoint on ICT and Fixed products and solutions.
• Respond to tenders and requests for proposals in a timely manner; coordinate with various relevant parties to obtain necessary information, understand customer requirements and business objectives.
• Handover successful tenders to relevant departments following contract award.
• Release tender documentation that clearly defines and meets client’s expectations and clearly describes the offered ICT and Fixed solution.
• Stay updated on industry trends and product developments in ICT and Fixed domain

Skills

Networking

Pre-Sales

Technical presentation

Customer communication

Education

Bachelor degree in Engineering/CS/ICT

Job description

VAC9955 - Engineer, Pre-Sales Fixed & ICT/ FASTtelco Subsidiary of Ooredoo Kuwait

Field:

B2B

Contract Type:

Full Time - Permanent

Location:

Closing Date:

31-Dec-2026

The Company

Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world.

We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.

In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of.

Ooredoo's future is bright, and you can be part of our ongoing success.

The Purpose

To utilize advanced technical knowledge and expertise to support the sales team in effectively communicating the value of complex products or services to potential clients. S/he plays a critical role in bridging the gap between technical intricacies and customer needs, ultimately driving successful sales and fostering lasting customer relationships

Key Accountabilties & Responsiblities

Provide technical expertise and support to the sales team and their customers.

Address technical inquiries and assist in RFP/RFI responses.

Act as a technical advisor during sales meetings and negotiations.Conduct product demonstrations and presentations to showcase the company's solutions.

Attend vendor training for ICT and Fixed products.

Achieve the required certifications for ICT products.

Understand customer requirements and tailor technical proposals to meet their needs.

Support Sales personnel to deliver presentations and product demonstrations Collaborate with the sales team in the preparation of proposals and quotations.

Support key account managers and internal sales representatives from a technical standpoint on ICT and Fixed products and solutions.

Respond to tenders and requests for proposals in a timely manner. Coordinate with various relevant parties to obtain necessary information, understand customer requirements and business objectives.

Handover successful tenders to relevant departments following contract award.

Release tender documentation that clearly defines and meets client’s expectations and clearly describes the offered ICT and Fixed solution

Stay updated on industry trends and product developments in ICT and Fixed domain

Qualifications

Bachelor degree in Engineering, Computer Science or ICT related discipline.

Requirements

3-4 years’ experience in a similar role.

Strong knowledge of networking, cyber security and ISP-related solutions.

Excellent communication and presentation skills.

Experience in presenting technical solutions to clients.

Certifications in relevant technologies or solutions.

Excellent knowledge in building solutions based on company product portfolio.

Excellent knowledge with networking technologies: LAN, WLAN, WAN.

Excellent understanding of network security practices and presales

Note: you will be required to attach the following: