Customer Relations & Content Coordinator

Maison chat; Kuwait City; On-site; KWD 6,700 - 10,000; Full time

Job summary

Maison chat is seeking a proactive and creative Customer Relations & Content Coordinator to join our team full-time. You will handle customer inquiries, help create content, and coordinate projects with a graphic designer.

This role involves social media ideas, photo/video shoots, monitoring channels, and seeking partnerships while growing with the company. Strong Arabic and English communication, organization, and initiative are essential; based in Kuwait with a transferrable visa.

Qualifications

• Strong Arabic and English communication skills.
• Creative and comfortable with social media.
• Confident communicating with customers.
• Organized and capable of handling several different responsibilities.
• Proactive and willing to take initiative.
• Comfortable attending shoots, meetings, and external appointments when required.
• Valid driver's license.
• Own transportation preferred.
• Based in Kuwait.
• Transferrable visa.

Responsibilities

• Respond to customer inquiries, calls, and complaints.
• Follow up with potential customers and help convert inquiries into sales.
• Develop ideas for social media content and advertisements.
• Coordinate with our graphic designer to turn ideas into finished content.
• Assist with and coordinate photo and video shoots.
• Monitor our website, social media, and customer experience and suggest improvements.
• Identify potential collaborations and partnership opportunities.
• Communicate and coordinate with external companies when required.
• Handle other customer-facing and content-related projects as they arise.

Skills

Bilingual Arabic/English

Social media creativity

Customer communication

Organizational skills

Proactive

Shoots/meetings attendance

Driver's license

Own transportation

Based in Kuwait

Visa transferability

Job description

We are looking for a proactive and creative Customer Relations & Content Coordinator to join our team full-time.

This is a varied role suited to someone who enjoys communicating with customers, creating content, and taking responsibility for different projects within a growing business.

Responsibilities:

• Respond to customer inquiries, calls, and complaints
• Follow up with potential customers and help convert inquiries into sales
• Develop ideas for social media content and advertisements
• Coordinate with our graphic designer to turn ideas into finished content
• Assist with and coordinate photo and video shoots
• Monitor our website, social media, and customer experience and suggest improvements
• Identify potential collaborations and partnership opportunities
• Communicate and coordinate with external companies when required
• Handle other customer-facing and content-related projects as they arise

What we're looking for:

• Strong Arabic and English communication skills
• Creative and comfortable with social media
• Confident communicating with customers
• Organized and capable of handling several different responsibilities
• Proactive and willing to take initiative
• Comfortable attending shoots, meetings, and external appointments when required
• Valid driver's license
• Own transportation preferred
• Based in Kuwait
• Transferrable visa

We are looking for someone who wants to grow with the company and gradually take on more responsibility as the business expands.