C-17 Field Services Customer Engineer

Boeing Corporation; Kuwait City; On-site; KWD 28,000 - 40,000; Full time

Job summary

Boeing Operations International Incorporated Kuwait is seeking a C-17 Field Services Customer Engineer to be based at Al Mubarak Air Base in Kuwait. You will join the on-site FETS team supporting the Kuwait Air Force with real-time, time-critical assistance.

The role covers troubleshooting, technical guidance, on-the-job training, and field documentation. Travel to other C-17 sites may be required to support regional customers and programs.

Qualifications

• Bachelor degree in Engineering or related field, or non-US equivalent.
• Experience with C-17 or similar widebody fleet aircraft.
• Ability to troubleshoot complex aircraft systems in the field.

Responsibilities

• Resolve complex operational problems with the Kuwait customer and teams.
• Provide troubleshooting and repair guidance for C-17 operations.
• Train on-the-job by explaining theory and procedures to teammates.
• Document field activities and contribute to technical reports and changes.

Skills

C-17 experience

Independent worker

Troubleshooting

Customer focus

Field services

Education

Bachelors in Engineering or related field

Tools

CAD

Job description

Boeing Operations International Incorporated Kuwait Boeing is seeking to hire a C 17 Field Services Customer Engineer to be based at Al Mubarak Air Base in Kuwait. This position will be part of the on site C 17 Field Services Engineering and Technical Support FETS team supporting the Kuwait Air Force customer at Al Mubarak Airbase. The team works directly with the customer providing real-time time critical and dynamic assistance at the point of delivery.

Role Description

In this role you will be responsible for Participating in resolving complex operational problems that require a high level of ingenuity innovation and coordination with the Kuwait customer and other Boeing entities Providing the Kuwait customer troubleshooting and repair guidance Providing assistance with the interpretation of technical documents to ensure the intent and purpose of the documentation is understood and followed Providing specialized on-the-job training by explaining the theory of operations and demonstrating basic operating maintenance servicing procedures and troubleshooting techniques Investigating and pursuing courses of action necessary to safely support Kuwait missions including assistance with spares supply and support equipment Documenting field site activities by preparing and transmitting publication change requests continuous process improvement data and technical reports to provide status of product or customer issues and developments In addition the preferred candidate will be required to provide similar support and advice for other C-17 customers in the region and worldwide Travel to other operating locations to assist with operation maintenance and recovery of any operators C-17 aircraft may be required You will be dealing with the Boeing Globemaster III C-17 a highly complex aircraft and a proven background in supporting an aviation product in the field and that you can demonstrate that you have the experience and ability to perform the functions listed beforehand will identify you as a suitable candidate This role will require that a suitable applicant is enrolled onto a United States Air Force sanctioned C-17 Delegated Engineering Authority DEA program This Program is conducted through on-the-job training and will include certain travel opportunities to other Boeing C-17 facilities around the world to achieve the required standard The Programme will take approximately 2-4 years depending on prior experience.

Basic Qualifications

Required Skills Experience This position requires the ability to work independently under time constraints and stress in a demanding on-call around the clock operational environment Experience on C-17 or similar widebody fleet aircraft

Preferred Qualifications

Desired Skills Experience Prior knowledge of Non-Destructive Inspection techniques circuit knowledge Computer Aided Design CAD and the interpretation of engineering drawings is desirable Ideally you will have a strong background in the Electrical Avionic systems and or mechanical airframe repairs system operation maintenance troubleshooting and repair of aircraft hydro-mechanical and propulsion systems Prior experience in troubleshooting complex integrated systems within an operational environment is desirable Excellent written verbal and interpersonal communications skills Strong customer focus both external and internal A collaborator and innovator Have a can-do attitude and the ability to work on multiple tasks when under pressure Flexible approach to resolve competing demands without compromising technical or Programme integrity

Other job-related information

This requisition is for an international locally hired position in Kuwait Benefits and pay are determined at the local level and are not part of Boeing U S -based payroll and will commensurate with experience and qualifications and in accordance with applicable Kuwait law Employment is is subject to the candidate s ability to satisfy all Kuwait labor and immigration formalities

Language Requirements

Not Applicable

Relocation

This position offers relocation based on candidate eligibility

Security Clearance

This position does not require a Security Clearance

Visa Sponsorship

Employer willing to sponsor applicants for employment visa status

Contingent Upon Award Program

This position is not contingent upon program award

Shift

Not a Shift Worker

Kuwait

Bachelor of Science degree in Engineering, Engineering Technology (including Manufacturing Technology), Computer Science, Data Science, Mathematics, Physics, Chemistry or non-US equivalent qualifications directly related to the work statement.