Fitness Club Operations Manager — Free Membership & Growth
Crunch Fitness
14 days+
Application generator
A complete application in a minute — tailored resume and cover letter, ready to send.
Get past ATS filters
Benefits offered by this job
Job summary
A leading fitness company is seeking an Operations Manager to ensure exceptional member experiences and efficient operations. The role includes coaching staff, managing inventory, and driving customer satisfaction. Candidates should have customer service experience, organizational skills, and preferably a background in fitness or hospitality. Certifications in CPR and AED are required. This position offers a competitive salary and benefits including free club membership and health benefits.
Qualifications
- 1–2 years of experience in customer service or operations.
- Management experience in fitness, retail, or hospitality is preferred.
- Face-to-face customer service experience is required.
- Strong organizational skills to handle multiple tasks.
Responsibilities
- Ensure clubs deliver the best guest and member experience.
- Support member retention and operational processes.
- Achieve targets for member service and cleanliness.
Skills
Customer service
Interpersonal skills
Communication skills
Organizational skills
Education
High School diploma or GED
Bachelor’s degree preferred
CPR and AED certification
Tools
Microsoft Word
Microsoft Excel
Job description
A leading fitness company is seeking an Operations Manager to ensure exceptional member experiences and efficient operations. The role includes coaching staff, managing inventory, and driving customer satisfaction. Candidates should have customer service experience, organizational skills, and preferably a background in fitness or hospitality. Certifications in CPR and AED are required. This position offers a competitive salary and benefits including free club membership and health benefits.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
