Fitness Club Operations Manager — Free Membership & Growth

Crunch Fitness; North Carolina; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Complimentary club membership

Employee discounts

Paid time off

Health benefits

Job summary

A leading fitness organization is seeking an Operations Manager in North Carolina to ensure high-quality service and manage team performance. Candidates should have a background in customer service, ideally with management experience in fitness or hospitality. Responsibilities include upholding company standards, supporting member retention, and managing club operations. Offering competitive salary, benefits, and complimentary club membership.

Qualifications

• 1–2 years of experience in customer service or operations.
• Management experience in fitness, retail, or hospitality is preferred.
• Strong organizational skills to handle multiple tasks.

Responsibilities

• Ensure team members uphold company standards and deliver high-quality service.
• Support member retention with exceptional service.
• Conduct meetings with staff and manage performance.

Skills

Customer service experience

Strong interpersonal skills

Organizational skills

Education

High School diploma or GED

Bachelor’s degree preferred

Tools

Word

Excel

Job description

A leading fitness organization is seeking an Operations Manager in North Carolina to ensure high-quality service and manage team performance. Candidates should have a background in customer service, ideally with management experience in fitness or hospitality. Responsibilities include upholding company standards, supporting member retention, and managing club operations. Offering competitive salary, benefits, and complimentary club membership.