Work & Travel- Italian Speaker (Relocation Support Available)

Talent Bridge Europe; Napoli; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A leading European recruitment agency is seeking Italian-speaking professionals to join their Customer Service team for a global e-commerce project. This role involves supporting sellers via various communication channels, providing accurate information, and improving seller performance. Candidates must have at least one year of relevant experience, fluency in Italian and English, and be flexible for rotating shifts. Excellent communication and problem-solving skills are essential. Competitive salary and relocation support are offered.

Servizi

Competitive salary

Performance-based bonuses

Meal allowance: €7.23/day

Relocation support (accommodation & flight reimbursement)

Paid training and career growth opportunities

Multicultural work environment

Competenze

• 1+ year experience in Customer Service, Account Management, or Customer Success.
• Flexibility to work in rotating shifts.

Mansioni

• Support sellers via phone, email, or chat.
• Provide accurate information and sales guidance.
• Manage and resolve customer queries efficiently.
• Identify opportunities to improve seller performance.
• Collaborate with internal teams for continuous improvement.

Conoscenze

Fluency in Italian (C1)

Fluency in English (B2+)

Problem-solving skills

Excellent communication skills

Descrizione del lavoro

Join our multicultural Customer Service team in Europe!

We're looking for Italian-speaking professionals passionate about helping sellers and improving their online business performance in Lisbon, Portugal. You'll be part of a global e-commerce project supporting one of the world's leading social media platforms.

Responsibilities

• Support sellers via phone, email, or chat
• Provide accurate information and sales guidance
• Manage and resolve customer queries efficiently
• Identify opportunities to improve seller performance
• Collaborate with internal teams for continuous improvement

Requirements

• EU ID, Residence Card, or Manifestação de Interesse
• Fluency in Itanlian (C1) and English (B2+)
• 1+ year experience in Customer Service, Account Management, or Customer Success
• Excellent communication & problem-solving skills
• Flexibility to work in rotating shifts

What We Offer

Competitive salary with performance-based bonuses

Meal allowance: 7.23/day

Relocation support (accommodation & flight reimbursement)

Paid training and career growth opportunities

Multicultural work environment in Lisbon

Schedule

Monday to Sunday – rotational shifts

2 days off per week

(Some projects may include occasional night shifts)

Start date: 20 November 2025

Location: Lisbon, Portugal