Work & Travel- Italian Speaker (Relocation Support Available)

Altro; Casalnuovo di Napoli; Remoto; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A leading e-commerce company is seeking Italian-speaking professionals to join their Customer Service team in Lisbon, Portugal. This role involves supporting sellers, providing information, and managing customer queries. Candidates should have fluency in Italian and English, with at least one year of customer service experience. This is a great opportunity to be part of a global project in a dynamic environment.

Competenze

• EU ID, Residence Card, or Manifestação de Interesse required.
• Minimum 1 year experience in Customer Service.
• Ability to work in a multicultural environment.

Mansioni

• Support sellers via phone, email, or chat.
• Provide accurate information and sales guidance.
• Manage and resolve customer queries efficiently.
• Identify opportunities to improve seller performance.
• Collaborate with internal teams for continuous improvement.

Conoscenze

Fluency in Italian (C1)

Fluency in English (B2+)

Customer support skills

Descrizione del lavoro

Join our multicultural Customer Service team in Europe!

We’re looking for Italian-speaking professionals passionate about helping sellers and improving their online business performance in Lisbon, Portugal. You’ll be part of a global e-commerce project supporting one of the world’s leading social media platforms.

Responsibilities

• Support sellers via phone, email, or chat
• Provide accurate information and sales guidance
• Manage and resolve customer queries efficiently
• Identify opportunities to improve seller performance
• Collaborate with internal teams for continuous improvement

Requirements

• EU ID , Residence Card , or Manifestação de Interesse
• Fluency in Itanlian (C1) and English (B2+)
• 1+ year experience in Customer Service,