Work & Travel in Portugal - Italian Language (Relocation Support Available)!

CBT; Napoli; Remoto; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading customer service company is seeking Italian-speaking professionals to join their team in Lisbon, Portugal. In this role, you will support sellers, manage customer queries, and enhance performance. Ideal candidates should have experience in customer service and excellent communication skills. The position offers a gross monthly salary of up to €1,000, performance bonuses, and relocation support.

Servizi

Performance Bonus

Relocation support (accommodation & flight reimbursement)

Paid training and career growth opportunities

Multicultural work environment

Competenze

• Fluency in Italian (C1) and English (B2+)
• 1+ year experience in Customer Service, Account Management, or Customer Success
• Excellent communication and problem-solving skills

Mansioni

• Support sellers via phone, email, or chat
• Provide accurate information and sales guidance
• Manage and resolve customer queries efficiently
• Identify opportunities to improve seller performance
• Collaborate with internal teams for continuous improvement

Descrizione del lavoro

Work. Travel. Thrive.

Join our multicultural Customer Service team in Europe!

Were looking for Italian-speaking professionals passionate about helping sellers and improving their online business performance in Lisbon, Portugal. You'll be part of a global e-commerce project supporting one of the worlds leading social media platforms.

What You'll Do :

• Support sellers via phone, email, or chat
• Provide accurate information and sales guidance
• Manage and resolve customer queries efficiently
• Identify opportunities to improve seller performance
• Collaborate with internal teams for continuous improvement

Requirements :

• EU ID , Residence Card , or Manifestação de Interesse
• Fluency in Itanlian (C1) and English (B2+)
• 1+ year experience in Customer Service, Account Management, or Customer Success
• Excellent communication & problem-solving skills
• Flexibility to work in rotating shifts

What You'll Get

• Base Salary : Up to 1,000 gross / month × 14 payments / year
• Performance Bonus : Up to 100 gross / month
• Relocation support (accommodation & flight reimbursement)
• Paid training and career growth opportunities
• Multicultural work environment in Lisbon

Schedule :

Monday to Sunday – rotational shifts

2 days off per week

(Some projects may include occasional night shifts)

Start date : 20 November 2025

Location : Lisbon, Portugal