Work in Portugal - Customer Support Representative (Italian Market)!

FH Collective Academy; Verona; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading global home appliances company is seeking a Customer Support Specialist for the Italian market to join their Lisbon team. The role involves assisting customers through various channels and requires fluency in Italian and good English. A competitive salary along with relocation packages and continuous training opportunities are offered.

Servizi

€1,000/month base salary (×14 months)

€100/month performance bonus (×12 months)

€2,000 welcome bonus

Health insurance (free after 6 months)

Meal and transport allowance

Relocation package including accommodation

Competenze

• Fluency in Italian and proficiency in English.
• Customer service experience is a plus.
• Excellent communication and empathy skills.

Mansioni

• Support Italian-speaking customers via phone, email, and chat.
• Assist with product use, troubleshooting, and warranty queries.
• Collaborate with internal teams for complex cases.
• Stay up to date with new products and company updates.

Conoscenze

Fluent in Italian (C1–C2)

Good English (B2+)

Excellent communication skills

Empathy skills

Descrizione del lavoro

Overview

Dreaming of a fresh start in sunny Portugal? Join our team in Lisbon as a Customer Support Specialist Italian Market and turn that dream into reality!

What You’ll Do

• Support Italian‑speaking customers via phone, email & chat
• Assist with product use, troubleshooting & warranty queries
• Collaborate with internal teams for complex cases
• Stay up to date with new products & company updates

What We’re Looking For

• Fluent in Italian (C1–C2) & good English (B2+)
• Excellent communication & empathy skills
• Customer service experience is a plus
• Ready for an on‑site role in beautiful Lisbon

What You’ll Get

• 1,000 €/month base (×14 months) + 100 €/month performance bonus (×12 months)
• 2,000 € welcome bonus
• Relocation package: flight reimbursement + accommodation (only 280 €/month, all included!)
• Health insurance (free after 6 months)
• Meal & transport allowance
• Career growth & continuous training

Why Lisbon?

Because it’s not just a place to work, it’s a lifestyle. Enjoy a vibrant city, great weather, and a supportive international community while growing your career with a global leader in home appliances.

Ready to start your new chapter in Portugal? Apply now and join a company that values people, passion, and progress!