Work in Portugal - Customer Support Representative (Italian Market)!

FH Collective - Academy; Venezia; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A language support company is seeking a Customer Support Representative for the Italian market in Lisbon. This full-time role involves assisting Italian-speaking customers with product queries and providing top-notch customer service. The position offers a base salary, performance bonuses, and a relocation package, making it a great opportunity for those looking to start a new chapter in Portugal.

Servizi

€1,000/month base salary

€100 performance bonus

€2,000 welcome bonus

Relocation package

Health insurance

Meal & transport allowance

Career growth & continuous training

Competenze

• Fluency in Italian and good command of English.
• Strong communication and empathy skills are essential.
• Previous customer service experience is preferred.

Mansioni

• Support Italian-speaking customers via phone, email & chat.
• Assist customers with product use, troubleshooting, and warranty queries.
• Collaborate with internal teams for complex cases.
• Stay updated with new products and company updates.

Conoscenze

Fluent in Italian (C1/C2)

Good English (B2+)

Excellent communication skills

Empathy skills

Customer service experience

Descrizione del lavoro

Work in Portugal - Customer Support Representative (Italian Market)!

Dreaming of a fresh start in sunny Portugal? Join our team in Lisbon as a Customer Support Specialist Italian Market and turn that dream into reality!

We’re looking for passionate, Italian-speaking professionals ready to provide world‑class support in the home appliances industry.

If you’re all about helping customers, solving problems, and delivering a 5‑star experience, this could be your next adventure!

What You’ll Do:

• Support Italian-speaking customers via phone, email & chat
• Assist with product use, troubleshooting & warranty queries
• Collaborate with internal teams for complex cases
• Stay up to date with new products & company updates

What We’re Looking For:

• Fluent in Italian (C1/C2) & good English (B2+)
• Excellent communication & empathy skills
• Customer service experience is a plus
• Ready for an on-site role in Lisbon

What You’ll Get:

• 1,000/month base (×14 months) + 100 performance bonus (×12 months)
• 2,000 welcome bonus
• Relocation package: flight reimbursement + accommodation (only 280/month, all included!)
• Health insurance (free after 6 months)
• Meal & transport allowance
• Career growth & continuous training

Why Lisbon?

Because it’s not just a place to work, it’s a lifestyle. Enjoy a vibrant city, great weather, and a supportive international community while growing your career with a global leader in home appliances.

Ready to start your new chapter in Portugal? Apply now and join a company that values people, passion, and progress!

Job details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Other
• Industries: Language Schools