Work in Portugal - Customer Support Representative (Italian Market)!

FH Collective - Academy; Palermo; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A global company in home appliances is seeking a Customer Support Specialist for the Italian market in Lisbon. The ideal candidate is fluent in Italian and has good English skills. Responsibilities include assisting customers via various communication channels and collaborating with internal teams on complex queries. The position offers a competitive salary, performance bonuses, and a relocation package. Join a vibrant international community and grow your career in a beautiful city!

Servizi

1,000€/month base salary (×14 months)

100€ performance bonus (×12 months)

2,000€ welcome bonus

Relocation package: flight reimbursement + accommodation

Health insurance (free after 6 months)

Meal & transport allowance

Career growth & continuous training

Competenze

• Fluent in Italian with a good command of English.
• Strong communication and empathy skills.
• Prior customer service experience is a plus.

Mansioni

• Support Italian-speaking customers via phone, email & chat.
• Assist with product use, troubleshooting & warranty queries.
• Collaborate with internal teams for complex cases.

Conoscenze

Fluent in Italian (C1/C2)

Good English (B2+)

Excellent communication skills

Empathy skills

Customer service experience

Descrizione del lavoro

Dreaming of a fresh start in sunny Portugal? Join our team in Lisbon as a Customer Support Specialist Italian Market and turn that dream into reality!

What You'll Do

• Support Italian‑speaking customers via phone, email & chat
• Assist with product use, troubleshooting & warranty queries
• Collaborate with internal teams for complex cases
• Stay up to date with new products & company updates

What We're Looking For

• Fluent in Italian (C1/C2) & good English (B2+)
• Excellent communication & empathy skills
• Customer service experience is a plus
• Ready for an on‑site role in beautiful Lisbon

What You'll Get

• 1,000€/month base (×14 months) + 100€ performance bonus (×12 months)
• 2,000€ welcome bonus
• Relocation package: flight reimbursement + accommodation (only 280€/month, all included!)
• Health insurance (free after 6 months)
• Meal & transport allowance
• Career growth & continuous training

Why Lisbon?

Because it's not just a place to work, it's a lifestyle. Enjoy a vibrant city, great weather, and a supportive international community while growing your career with a global leader in home appliances.

Ready to start your new chapter in Portugal? Apply now and join a company that values people, passion, and progress!